Job Title:
Desktop Support Specialist
Company: Oakridge Staffing
Location: shelton, CT
Created: 2024-04-20
Job Type: Full Time
Job Description:
Global manufacturing corporation is looking for a Level 2 Desktop Support specialist for their Shelton, CT location.ResponsibilitiesLevel 2 support of Windows based PCsLaptopsTablets.Handling of support tickets for hardware and software issuesrequests.Imaging and configuring computers (replacement cycle, breakfix, new requests)...preparing and shipping new POS stations and corporate devices.RequirementsSkillsUnderstanding of PC Hardware and Software installation, diagnosis, & repair.Read and analyze log files, software installation troubleshootingMust have Windows 10 expertise.Basic network troubleshooting.Knowledge of Cisco IOS is helpfulBasic Active Directory AdministrationAccountGroup CreationDHCP, DNS & Citrix