Job Title:
Customer Service Account Representative

Company: Universal Logistics Holdings, Inc.

Location: warren, MI

Created: 2024-04-20

Job Type: Full Time

Job Description:

Universal Logistics Holdings is a multi-billion dollar logistics provider. We have been in the industry for over 90 years and are proud of our awards and affiliations with industry leaders. Universal celebrates our employees who have company pride and the drive to succeed. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do. Come join the team that made it possible for us to be named Great Supply Chain Partner 2020, Top 50 Logistics Company 2020, Top 100 For-Hire Carrier 2020, and General Motors Carrier of the Year for 2021! Learn more at: be able to work afternoon shift 10am-7pm***Ideal candidates will meet the following requirements:One year experience in a related office setting.Excellent written and verbal communication skillsExperience with Microsoft Office; MS Word, MS Excel, MS PowerPointExcellent customer service skills and assertive, dependable personalityAbility to maintain good working relationships with co-workers, supervisors, management, and agents.Ability to independently solve problems and see them through to resolution.Responsibilities will includeTracing container imports daily and updating operating system to reflect dataEntering work ordersUpdating web portals for customer billing requirementsCustomer interfacingExtracting and uploading documents required for billingWhy join Universal? We petitive pay with performance reviewsMajor medical, vision, and dental benefits, FSA, HSA, 401k, life insurance, long term disability, and more!Paid holidays and paid vacationCareer development and upward progression within a growing companyIn-depth, hands-on training