Job Title:
Senior HR Operations Program Manager

Company: UNIQLO

Location: new york city, NY

Created: 2024-04-20

Job Type: Full Time

Job Description:

Company Overview:Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives. Position Overview:We are looking for a highly collaborative, action-oriented Program Manager to join the HR Operations and Total Rewards function at UNIQLO supporting all Fast Retailing business units across North America.This Senior HR Operations Program Manager will be responsible for leading projects, work streams, and critical routine initiatives focused on HR transformation, operational enhancements, and technology improvements. This role will work closely with internal stakeholders to ensure timely and cost-effective program delivery, requiring the ability to move with speed and balance between presenting to senior leadership while also diving into the details of project plans.Job Responsibilities:Develop and lead program management and implementation plans for business critical initiatives within the HR Operations and Total Rewards function, including but not limited to:HR transformation work focused on redefining the HR service delivery modelImplementing new global and local systems and processes Comprehensive review, due diligence, and coordination of business unit and market expansion Project manage key initiatives critical to the ongoing Benefits strategy Establish and lead the deployment of the company's annual salary benchmarking and salary structure reviewFacilitate ongoing contract schedule management, review, and approvalsProcessPolicy documentation as neededProgram Management Responsibilities include: Establish a project management infrastructure, playbooks, and templates to promote standardized, high quality delivery while driving self sufficiency within the team, scaling impact through othersCoordinate and collaborate with HR and cross-functional team members in multiple business units and locations to plan and execute initiatives and projects of all sized, often managing multiple projects at a timeGather and compile information regarding scope, timeline, tasks and dependencies to develop detailed project plansEnsure decisions, open items, risks, options and recommendations are documentedSupport and facilitate meetings and written programproject updates with key internal project team members, business stakeholders and leadership through creation of emails, decks, and status slidesPrepare projectworkstream meeting agendas, document meeting outcomes and next steps. Ensure next steps are actioned, following up with key stakeholders, as needed Identify risksissues that impact the execution and success of projects (e.g., resource availability, functional discrepancies, testing errors, etc.). Develop options and solutions for complex problems, and escalate as appropriate for resolutionmitigationConduct analysis on business topics, project datastatistics and progress, systems' impacts and other key challenges, as neededUtilize tools, such as Excel or Google Sheets, to develop spreadsheets, gather and update data from stakeholders, utilize data filters, create pivot tables, format and analyze large amounts of dataSupport key HR team members on various engagements, including ad-hoc analyses, presentations, and special projectsCollaborate with other departments and project stakeholders, including Senior Management, HR functional areas, IT, Finance, Payroll, Legal and outside third-party vendorsAdvise on stakeholder analysis, change management plans and executionPerform various administrative tasks as needed, including logistics for meetings and workshopsOther duties assigned by managerFrequent in-person collaborationQualifications:Bachelor's Degree or equivalent related work or military experience5+ years of experience in managing projects andor in HRITHRStrong communication and presentation skillsStrong interpersonal and teamwork skillsAttention to detail and accuracy, even under tight timelinesStrong analytical and strategic problem solving skillsAchievement and results orientedEffective time management and prioritization skillsAbility to engage and contribute in a collaborative working environment Ability to work in a fast-paced, high pressure environment with competing prioritiesFinancial ability to manage budget and cost-effective programsNice to have:Experience working in a large scale, hyper-matrixed, global organization Previous consulting experiencePMP certificationExperience leading programsprojects for an HR department Knowledge of the HR operations, tools, and technologies across Core HR, Compensation and Benefits, Talent Acquisitions, etc. Salary: $130,000 - $145,000**The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.As an Equal Opportunity Employer, UNIQLO USA does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domesticcivil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.