Job Description:

Location San Francisco Bay Area, CADue Date: Applicants are encouraged to apply as soon as possible, and applications will be considered on a rolling basis until the position is filledStart Date As soon as possibleType Regular, Full-Time, Exempt, Confidential On-SiteIn-Person PositionCompensationThis is a regular, full-time, Exempt position. The annual compensation depends on years of relevant experience; the range is $78,000 - $104,825BenefitsALC's comprehensive benefits package includes the following: generous vacation and paid holidays; medical, dental, disability, and life insurance coverage (ALC pays 100% of premiums for employees and 75% for qualified dependents); a flexible spending account (FSA); and 401K retirement plan with employer non-elective contribution and match.The Opportunity The Operations Manager conducts a wide variety of organizational tasks that enable front-line social justice work. The Operations Manager supervises an Operations Assistant and creates an effective, efficient, and comfortable workplace that supports staff and works with clients and the community. This work includes office and facilities management, determining and meeting staff and organizational needs, and creating and improving organizational systems and procedures. The Operations Manager works closely with and reports to the Director of Human Resources & Administration.The OrganizationAdvancing Justice-ALC (ALC) is the nation's first legal organization focusing on advancing and defending the civil rights of Asian Americans and Pacific Islanders (APIs). Since 1972, ALC has litigated high-profile civil rights cases, advocated for the passage of landmark policy changes, and provided an array of services, including community education, advocacy, and direct client representation to further the rights of low-income immigrants and communities of color. Current program areas include Workers' Rights, Immigrant Rights, Housing Rights, Criminal Justice Reform, National Security & Civil Rights, and Voting Rights. A growing staff of 50+ provides strong collegial support and opportunities to learn about and collaborate with other program areas.ALC is based in San Francisco, a hub of the Asian American rights movement, progressive politics, and social justice activism. Our location in Chinatown is the first mixed-use, affordable housing co-op in San Francisco, serving as a model for preserving affordable housing in the city and protecting tenants' rights.Responsibilities Day-to-day activities vary in this dynamic position and include the following:Facilities & Office ManagementLead onsite, day-to-day office and property management of ALC's main facilities at 55 Columbus Avenue in San Francisco and supplemental office space in Oakland, CA.Serve as the organization's safety and security office, including developing safety policies and protocols; ensuring periodic office hazard monitoring, reporting, and resolution; running ALC's emergency warden program; developing, updating, and implementing organizational safety and emergency policies and procedures; and ensuring compliance with related federal, state, and local regulationsMonitor and order office suppliesEnsure equipment is maintained and functional, conducting minor repairs or ordering repairs as needed.Serve as primary contact and coordinate services with IT support vendor to set up systems and equipment, and ensure staff IT needs are metLead development, implementation, troubleshooting, and ongoing evaluation of office procedures to ensure the smooth functioning of the office (e.g. building systems, technology, reception, common resources, maintenance, mail and package delivery).Remote and office workspace setup and onboarding of new employees.Supervising vendor and contractor work. Soliciting bids from vendors. Reviewing contractor bids and contracts.Liaising and representing the organizational needs to the landlordAnnual and monthly review of recurring bills. Bill submission for payment. Working with Finance staff to obtain required documentation from relevant staff. Responding to onsite emergencies - fire and security alarms going off, security breaches. Working with vendors and others responding to such alarmsSecure agency vendor account and password management.Staff Training & SupportModel and contribute to setting a friendly and professional work environment. Respond to all internal requests, questions, and issues in a timely mannerStaffing Operations office hour onlineMaintain and update Operations resources for staff on ALC's intranetDevelop and deliver internal trainings and drills (e.g. illness and injury prevention, in-office desk scheduling, earthquake safety, fire safety, room setup, agenda-setting) Train staff on Zoom, Envoy, Slack, and other business systems or tools; monitor usage and develop and maintain policies and protocols. Prepare materials to support management proposals with the union Labor-Management Committee and collective bargainingConduct new hire orientation for Operations set up with new hires Other DutiesMailing and arranging deliveryreceipt of ALC equipment and suppliesOccasional lifting of ox boxes up to 15 poundsDesired QualificationsAt least three (3) years of experience providing operations support in a law firm or legal organizationStrong understanding of operations, technology and facilities managementUnderstanding of or interest to learn local, state, and federal health and safety laws, regulations, and guidanceAbility to effectively manage multiple priorities and complete assignments on timeStrong interpersonal skillsEffective and responsive communication (verbal and written) Attention to detailService orientation, including patience and resourceful problem-solvingGood time management and task prioritization skillsMeeting presentation and facilitation skills are highly desirable.Ability to express technical information in a way that a general audience can comprehendAbility to maintain databases, records, and filesWorking knowledge of Microsoft Office, Google Suite, Slack, Asana, and other office software or general communications softwareA trusted colleague who works effectively within a nonprofit management team toward organizational goals and objectivesAbility to speak Cantonese, a plus but not requiredAll ALC staff are expected to participate in regular check-in meetings with their supervisorsupervisees, staff meetings, team meetings, and other organization meetings, as required. This includes two (2) annual retreats, an anniversary celebration dinner, and meetings as needed in the San Francisco Bay area. The above statements are not intended to encompass all functions of the position; rather, they are intended to provide a general framework of the requirements of the position. Job incumbents may be required to perform other functions not specifically addressed in this posting.Application ProcessInterested candidates should submit via email to (as PDF attachments), the following:Cover letter explaining your interest in the positionResumeWriting sample (no more than three (3) pages)Three (3) professional referencesPlease indicate "Operations Manager" in the subject line.ALC is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race (including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, reproductive health decision-making, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender (including gender identity and gender expression), age (40 years and over), sexual orientation, veteran andor military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, height, weight, or any other status protected by federal, state, or local laws. ALC is dedicated to the fulfillment of this policy in regard to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.