Job Description:

About Beedash:Join Beedash, where innovation meets efficiency in the heart of the restaurant equipment industry. Our mission is to empower equipment dealers with smart, user-friendly tools that simplify product management and boost online sales. As pioneers in the Food Equipment and Supply (FES) sector, we offer a platform that revolutionizes how products are discovered, listed, and sold, streamlining operations and enhancing profitability.At Beedash, you're not just part of a team; you're at the forefront of shaping the future of restaurant equipment sales. Here, creativity, collaboration, and innovation aren't just welcomed"”they're essential. Dive into an environment where your work directly contributes to our partners' growth and success. Beedash isn't just a place to work; it's a place to make a significant impact, grow your career, and help redefine an industry.Position Overview:The Customer Account Manager plays a pivotal role in sustaining and expanding our customer base. This position is ideal for a highly motivated individual who thrives in a fast-paced environment and is passionate about nurturing long-term relationships with clients. By acting as the main point of contact, you'll ensure the seamless execution of customer engagement strategies, from onboarding to the renewal process, while unlocking new sales opportunities.Key Responsibilities:Customer Relationship Management: Serve as the primary contact for all matters related to customer account management. Build and nurture strong relationships with key stakeholders and executive sponsors within each customer organization.Sales and Development: Collaborate closely with the sales team to facilitate the transition of new clients, ensuring a smooth handover from sales to account management. Identify and pursue upselling and cross-selling opportunities to enhance business growth.Responsible for customer recurring renewal notifications and follow up.Operational Excellence: Oversee the successful delivery of solutions based on customer needs and timelines. Communicate effectively the progress of monthly and quarterly initiatives to both clients and internal teams.Feedback and Improvement: Actively solicit customer feedback, participate in surveys, and respond to support tickets. Liaise with internal teams, including Customer Service and Product Development, to enhance the customer experience.Financial Coordination: Engage with customers regarding invoice payments and any delays, ensuring financial transactions are handled efficiently and professionally.Requirements:Proven experience in a similar role (Account Manager, Key Account Manager, Sales Account Manager, or Junior Account Manager).Proficiency with CRM software (preferably HubSpot) and MS Office suite, with a strong emphasis on MS Excel and most importantly Jira for task management.Demonstrated ability to develop client-focused solutions, manage multiple projects, and maintain attention to detail.Exceptional negotiation, presentation, and communication skills.A bachelor's degree in Business Administration, Sales, or a relevant field is preferred.What We Offer:A role at the heart of our strategic operations, offering a unique opportunity to directly impact our success and growth.A collaborative work environment where innovation and ideas are always petitive salary and benefits package, including health and wellness programs.Opportunities for professional development and career advancement.Join Us:If you're looking to make a significant impact in a role that offers both challenge and reward, Beedash is the place for you. We're committed to fostering an inclusive and stimulating work environment, and we welcome candidates who share our vision for success.Apply now to become a part of our journey!