Job Description:

Role: Windows Desktop SupportLocation: NYCThe Desktop Engineer will be responsible for the deployment, maintenance, and support of corporate applications and desktop infrastructure.Key Skills : Vmware, Appvolume, SCCMMajor Responsibilities:Primary responsibilities include handling day to day user issues and escalations, packaging, software deployments and patching standards.Experience with App Volumes Manager to create, provision, assign, update, edit, and delete, and manage AppStacks.Work with application owners to package, script and automate application installs with custom parameters.Experience in troubleshooting Windows operating systems to include application-level support.Administration of monthly patches deployments via SCCM to the VDI environment.Provide support off-hours and remotely (i.e., from home) when needed.Administration of monthly patches deployments via SCCM to the VDI environment.Maintain and support virtual desktop (VDI) platform VMware View brokers, monitor availability and performance of physical and virtual desktop systems.Responsible for creating and maintaining desktop images with SCCM 2012. Responsible for creating and maintaining thin client images (Wyse and Client Thin Clients).Create collections and advertisements for mass software distribution using custom scripting where needed.Create collections and advertisements for mass software distribution using custom scripting where needed.Maintain ongoing communications with support teams regarding application issue resolutions.Candidate must be able to work as part of a team in supporting an enterprise level infrastructure.Serve as the escalation point for IT Operations and Service Desk for OS-related issues.SkillsApplications: SCCM, Office 365 (20102016), OS Deployment, Thin Client Image, VMWare vSphereHorizonView, MDOPOS: Windows 10Hardware: WyseClient Thin ClientsBachelor's degree in Technical, engineering, computer science or equivalent experience.3+ years of experience supporting in a mission-critical environment.Good understanding of operating system administration (Windows).Ability to work in a fast-paced environment supporting real-time market data and anized and methodical troubleshooting skillsScripting and automation expertise.Excellent written and oral communication skills.We can offer youA highly competitive compensation and benefits packageA multinational organisation with 48 offices in 19 countries and the possibility to work abroadLaptop and a mobile phone10 days of paid annual leave (plus national holidays)Maternity & Paternity leave plansA comprehensive insurance plan including: medical, dental, vision, life insurance, and long-short-term disabilityRRSP with employer's contributionA higher education certification policyComprehensive Relocation Expense CoverageCommuter benefitsExtensive training opportunities, focused on skills, substantive knowledge, and personal developmentOn-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated coursesCoaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groupsCutting edge projects at the world's leading tier-one banks, financial institutions and insurance firmsA flat and approachable organizationA truly diverse, fun-loving and global work cultureSYNECHRON'S DIVERSITY & INCLUSION STATEMENTDiversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative "˜Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.