Job Title:
Director of Sales

Company: Pinstripes

Location: walnut, CA

Created: 2024-04-20

Job Type: Full Time

Job Description:

DIRECTOR OF SALESThe Director of Sales is the Leader of a specific Pinstripes location; helps motivate, mentor, and develop their team to reach their highest potential in event and catering sales.Event & Catering Sales Growth:Sales StrategyOwns the Quarterly Event and Catering Sales Strategy set by Company LeadershipEffectively communicate the strategy progress and results to LeadershipBusinessDrive new businessBuild return businessDistribute incoming event and catering leads to appropriate team membersMotivate and encourage team to refer eventcatering businessBe Creative in Selling when it is Beneficial for the VenueEducate team on conversion and develop team members to reach and maintain conversion of 69% or higherEvent & Catering Packages and OptionsUnderstand all Event & Catering Packages and OptionsExhibit the ability to Sell these Packages and OptionsMarketing & PromotionsUtilizes the Marketing Tools to gain leadsUtilizes current promotions to close businessBe Creative in bringing new marketing ideasAdd input on monthly local Store Marketing callsTeam Market FocusUnderstand competitors and how to win against themStay on top of market trendsStay connected with community and top decision makers in marketAbility to perform through Market ResearchGuest EngagementManage the team to maintain a guest-centered focusPositively interact with guests to create repeat businessFully solve negative guest experiencesBe involved with VIP guests as necessaryRelationship with Venue LeadersWork seamlessly with General Manager and Executive ChefReportingEnsure that Sales Reporting is accurate, and understand individual and team sales numbersBe in Tune with Sales Budgets for the Fiscal YearUnderstand the key KPI reportsCoaching & Team Development:Team GrowthUnderstand sales team's goals and career pathUnderstand sales team's strengths and areas of opportunityPerform sales team one on one conversationsPerform sales team personal evaluationsOwn the continued education training programSales Manager and Catering Sales Manager Training ProgramOwn the initial sales team training program and hold team accountable to their potentialAssist with onboarding new sales team membersAssist with recruiting process when neededUphold Systems & SOPsSelling Packages and SpaceEnsure that Explanations and Descriptions are accurateEnsure that the Sales Team is Maximizing the SpaceObtaining BEO Details within Appropriate Time FrameEnsure that BEOs are detailed by their deadlineBEO Details with Correct Execution InformationEnsure BEOs make sense operationallyApply room capacities, floor plans, etc.BEO Details with Correct Financial InformationApply room minimums, financial charges, etc.Maintain Direct Billing clients, and ensure timely paymentExecution of the "Pass Off"Ensure that all events are greeted by a member of the sales teamEnsure all guest concerns are fully addressedFOH & BOH Execution of SOPsCheck room set ups, food presentation, service timingBalancing Event FinancialsEnsure that your assigned event financials are correctly balancedRequirements:Previous High-Volume Sales Experience (5+ Years) preferably in hospitality, restaurant, andor entertainment venuePrevious Director Level Experience (2+ Years)Ability to motivate othersAbility to create a positive cultureDemonstrates deep knowledge of the location marketCapable of managing multiple projects simultaneously while remaining calm under pressureExtremely Organized and EfficientFlexible in approach, can readily adopt to business and team needs and changesExcellent Computer Skills (Microsoft Word, Excel, Gmail)Previous CRM usage preferredExcellent Communication and Leadership SkillsBenefits:Competitive Base Salary + Commission StructureBonus ProgramStocks in a Growing Company401K ProgramHealth Insurance OptionsPersonal Time Off