Job Description:

Core Tech Help Desk AdministratorAt ERP Suites, our focus is helping our customers realize IT's potential. Our comprehensive ERP solutions enable them to streamline and scale their IT products and processes. And this leads directly to improved efficiency and increased margins. We are a proud Oracle Gold Partner and champion of proactive JD Edwards management and custom product enhancements.ERP Suites provides technical consulting, cloud services, managed services and digital transformation solutions for some of America's top companies. We build secure connections, improve performance, automate workloads and give them mobility. In other words, we help them stay on top.We deliver multi-functional value through cloud services, digital transformation, ERP consulting services, ERP managed services and software development. One thousand VMWare virtual machines, fifteen hundred tickets weekly, Windows, Linux, JD Edwards, Oracle Databases, and SQL Server Databases. Start your career with the chance to learn from experts in the areas of each of these technologies. ERP Suites' Core Technologies is the front line to ensuring our customer's success. Check out our website at ResponsibilitiesJD Edwards Package Builds and Security with our industry leading experienced CNCsAdministrating Windows and Linux virtual machines with tasks such as: Active Directory account creation and password reset, OS level patching, and other basic VM operations, including monitoringComplete resource increases on virtual machines inside of VMware (CPU, RAM, Disk Expansions)Monitoring databases such as SQL Server and OracleAnswering customer inquiries and status requests on the phone, in person, and via emailResponding to monitoring alerts and other automated high priority incidentsDiagnose and resolve technical software and end user related issuesInteract with staff and customers across the worldRequirementsCompleted (or pursuing) a degree (associates or bachelor) with a focus in technology- system administration, computer science, engineering, or mathematicsPassion and aptitude for technologyAbility to communicate well, adapt to constant changing environments as well as take directionDesire for more knowledge and constant growth Willing to cover one of three shifts, including weekends3rd: midnight to 8am1st: is 8a-4p2nd: 4p-midnightCore ValuesMake Customers SuccessfulBe An AdvisorLead With Trust and IntegrityHave FunDo the Right Things for the ERP Suites FamilyAdapt Quickly to Chaining Roles and EnvironmentsThis is Where IT Change Starts.With questions. With problems that need to be solved. With business needs, both immediate and long term.Because technology and its impact on business isn't getting any simpler.That's why we exist. To answer the tough questions. To find a solution to every problem"”no matter the size or scope. And to help companies not just identify IT's potential, but realize IT.erp suites. realize IT.