Job Description:

Do you feel stuck in a rut and need some excitement?Are you putting out fires but feeling burned yourself? Do you feel scared that there are no opportunities to grow? To be considered for this position, please fill out the Area Manager survey at the following link: love to meet you if the description above speaks to you! We're searching for an Area Manager who embraces meaningful change, delights in seeing the impact of mentorship, enjoys the autonomy to prioritize goals, demonstrates outstanding leadership across teams, finds fulfillment in enhancing processes, understands the impact that comes with successful communication, and excels with the support of performance-enhancing technology.ABOUT USIf you're looking for a run-of-the-mill job, please stop reading.  We are not just another coffee brand with an addictive ambiance, trendy lattes, and a thin veneer of culture and community.  We ARE a culture-centered community that is focused on the people within and the people we serve.  Kindness is at the top of our core values, leading charge in our decisions, service, and operations.  We are a socially equitable company focused on the initiative, self-reliance, cooperation, integrity, and putting our best selves forward daily. As we experience a growth spurt, we are dedicated to fostering initiative, self-reliance, cooperation, integrity, and putting our best selves forward.  At the core, we appreciate, support, treat each other respectfully, and love each other.ABOUT YOUYou're burnt out and tired of being a cog in the wheel, and you can offer more in the right environment to lead a more meaningful, purpose-driven life.  You believe your company should be aware of its social responsibility to empower its team members and leaders.  You demand a happy work-life balance and believe that working more is NOT better.  You are confident in believing in yourself and your wisdom to impact change.  This presents an excellent opportunity for individuals on their growth journey, providing the chance to enhance skills and advance careers within a supportive coffee community, all within a company poised for thrilling new ventures to advance your career. THE ROLEThe Area Manager is driven, loves to multitask and pivot, has a heart for their people, is an active listener, is dedicated to the culture we are creating, and is a proactive problem solver.  The Area Manager works directly with the Operations Manager as their second command. The Area Manager learns and understands all of the roles in the company, including the commissary manager role, barista role, roastery and warehouse roles, and works within every level of the company as the Operations Manager needs, from hiring and training team members, developing quality assurance programs, adhering to budgets, and strategizing process improvements for efficient, timely, and accurate task completion. As the Area Manager, you will have a social responsibility and opportunity to lead your team through positive communication, positioning each team member to highlight their strengths while setting them up for success and being the backbone of the quality product we deliver.The Area Manager is responsible for creating a culture that reflects the company values, increasing sales and profits through sound financial management, and providing leadership, direction, and support to the Cafe Managers. Keeping all locations running by providing support and relief to different departments as needed by the Operations Manager is essential. The overall goal of the Area Manager is to ensure the successful operations of the cafes in their portfolio and consistently demonstrate and enforce company policies, practices, and procedures. Knows and understands the value numbers, patterns, and trends provided. Numbers are evaluated and memorized to make decisions based on our core values.  Systems are created that work within our structure to optimize operations and streamline flow. RESPONSIBILITIES INCLUDE Exhibits emotional resilience and wisdom in servant leadership roles.Revenue tracking, strategizing for profit, and adhering to budgets and plans.Assists with supervising food, beverageculinary daily operationsEnsuring customer and employee satisfaction while maintaining the operating budgetTakes action based on core values and performance metricsAssisting in Managing Day-to-Day OperationsAssists in procuring Food and Beverage supplies, cleaning supplies, and uniformsSupervises daily F&B shift operation and ensures compliance with all F&B policies, standards, and proceduresSupports and supervises an effective monthly self-inspection and audit programDemonstrates knowledge of the brand-specific service cultureEnsuring Exceptional Customer ServiceManages day-to-day operations, ensuring the quality and standards and meeting the expectations of the customers dailyTakes proactive approaches when dealing with guest concernsPerforms hourly job functions if necessaryDrive loyalty through service excellence and quality that aligns with our values.Training, team development, and corrective coaching.Creates a safe framework mentally, socially, and physically.Manage compliance with food and beverage policies as directed by the local health department.BENEFITS$45,000 before 90 introductory period. $50,000 + Bonus after 90-day period. Medical InsuranceDental InsuranceVision InsurancePaid Time OffREQUIREMENTSMust have own reliable transportation to commute to all locations in Las Vegas & HendersonMust be available on weekendsMust have multi-unit experience.PHYSICAL REQUIREMENTSMust be able to lift 50 lbs. KPI's: Gross RevenueEmployee Turnover Rate Net Promoter ScoreLaborCOGS