Job Description:

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. From the product to the people, Theory is a company built on integrity and excellence. We believe that the exceptional store experience and customer service made possible by our dynamic retail teams empower every aspect of our business and its future success. We look forward to receiving your resume.The ResponsibilitiesA Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth. A Sales Associate is also responsible for complying with policy, procedure, and company initiatives. The job openings may span across our Meatpacking, SoHo, Hudson Yards, Flatiron, andor Brookfield locations.Business Leaderâ— Meet personal and store sales and KPI goalsâ— Demonstrate excellent knowledge of the product to support the brand goalsâ— Develop sales techniques that are relevant to the marketâ— Establish and maintains client-baseâ— Leverage company tools, incentives & strategies to support meeting sales goalsPeople Leaderâ— Ensure effective communication between managers & other team membersâ— Support keeping other team members motivated and engagedâ— Contribute new & innovative ideas to support meeting business goalsâ— Resolves client needs quickly and effectively, ensuring customer satisfactionâ— Participates in all training and development meetings.Operations Leader:â— Ensure all functions of the store are maintained to support a superior shopping-experiencesâ— Uphold store standards and policy and procedures dailyâ— Assist in the maintenance in all areas of stock, shipping, and receiving protocols.â— Identify product concerns and communicate inventory needs to support the business goalsâ— Comply with all point of sale register policies and proceduresCustomer Focus:â— Ensure the highest level of customer service to each and all individuals in the storeâ— Build meaningful relationships with clients through strong-interpersonal skillsâ— Collaborate with all team members to support a superior shopping experienceâ— Be present on and off the floor as a Theory Brand AmbassadorThe Essentialsâ— 1-2 years' prior work experience in a client-centric, sales environmentâ— Dynamic interpersonal and communication skills, both verbal and writtenâ— Independent work ethic, time management skillsâ— Computer skills to operate point of sale system, experiences with teamwork is a plusSalary: $18- $22 hour **The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domesticcivil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.