Job Description:

Job Title: Field Service TechnicianLocation: Elgin, ILJob Type and Duration: Direct HirePay rate: 30-40HR Our client is a leader in the food industry for Packaging Equipment.Job Description:Installation - technical consultation and installation assistance to on-site personnel or contractorStartup- Customer pre-consultation, site readiness preparation, startup monitoring, assist and trainEquipment Maintenance perform routine maintenance on equipmentRepairs repairing machines and systems, including rebuildsTroubleshooting-determine causes of operating errors and taking action to remedy the problemEquipment selection-determining correct tools and equipment required to perform the jobRecord Activity complete service reports, record repairs, warranty and maintenance performedTravel up to 80% throughout North AmericaEssential Duties and Responsibilities:Perform scheduled and un-scheduled maintenance of equipment and associated equipmentProvide installation expertise at customer sites as well as conducting pre-installation assistance.Read and review blueprints, plans, specifications and other documentation to prepare for startup or serviceResponsible for on-site training of customer personnel to standards on proper operation of their equipmentBuild customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone supportWork with engineering, project management, spare parts and management groups to resolve escalated problemsProvide written service & expense reports to Manager of Field Service & Operations on all activities carried out on site and complete all required documentation in a timely mannerProperly document, label, and return all defective parts resulting from repairMake technical recommendations to maintenance technicians andor plant operatorsWork closely with the Manager of Field Service and service coordinator to ensure site work is carried out in the required order, for completion by the required timelineComply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site and in the manufacturing facility and report any breaches or concerns on health and safety matters to the Manager of Field Service or HR.Ensure all materials, tools and equipment provided to you, are kept safe, and secure. Ensure all are calibrated in good working order to requirements.Assist in manufacturing or engineering with customer projects, as well as unit refurbishment or replacement at the customer site or the manufacturing facilityAssist the parts department with recommended spare parts and wear parts to existing and new customersProvide technical support to other Field Service Specialist in the fieldOvertime may be necessary as work load dictates. This may include weekdays or weekends.Must maintain valid Driver's LicenseMust be able to use a computer for creation of reports and data entry requiredMust be able to use a smartphone and any related applications required for the job or timekeepingMust maintain valid passport to take advantage of Factory & Service Training at various customer sites worldwideMust have and maintain current inoculations as determined to protect in this fieldMust maintain clean and professional appearance while working with customers, vendors and colleaguesRequirementsAssociate's degree in a technical field or equivalent is preferred.2-3 years' experience in a related field or an equivalent combination of education and must be detail oriented.Experience in the Packaging Equipment field desired but not necessary."Hands on experience with Electro-Mechanical experience with pneumatics, hydraulics, ACDC motor control, PLC's, VFD's.Must be self-motivated with ability to work & think well independently.ESPO CorporationWillow brook, IL 60527(630) 789-2525View all open jobs at Leaders in Technical Recruiting & Staffing since 1965We are an Equal Opportunity Employer and value the benefits of diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and expression, national origin, disability, protected Veteran status or any other attribute or protected characteristic by law. If you need assistance applying, please contact us at 630-789-2525.