Job Description:

Role SummaryOversees event detailing and all Wedding services. Provides office, site tour, and on-site event coverage as dictated by contracted business.Core ResponsibilitiesPlease note that this is not an exhaustive list of everything that needs to be done!Our people always find new ways to look after the business, their guests, and their team-mates. Within this, the key responsibilities for this position are:Answer wedding telephone lines and direct calls as neededMaintain a relationship with social and business contacts through the sales process and planning of weddingsPromote positive relations with guests and employeesMaintain a peer relationships with Group Sales, Reservations, and Corporate Event Manager to ensure department runs smoothlyResponsible for selling, planning and managing all facets of Weddings and some Social EventsAct as a liaison between the sales and operations department of the venue to ensure a successful weddingevent for the clients and all of the client's needs are met and communicated accurately and efficiently to all departmentsAssist in contacting clients and timely collection of all deposits for wedding. Keep track of deposits received and past due for timely collection of deposits upon the direction of the Director of Sales & MarketingProvide info for update and distribution of weekly Catering pace report; Identify problem areasResponsible to pull Resume at 30 days and get direction on client needs, data collection, including expected vendors, and weddinggroup itineraries to distribute to staffAttend the arrival meeting for day before and day of weddingeventPrepare reports for weekly meetings including BEOs and resumesCall clients for their function guarantee numbers and adhere to departmental policiesCoordination of contacting florists, equipment rental and other authorized vendors to execute arrangements for functionsMaintain confidentiality and security of specified resort information, correspondence, reports and filesReview status of incomplete work and follow up actions with managers before end of work dayExecute special projects with minimal supervisionProvide accounting administrative support for weddings and events by creating spreadsheets, entering F&B minimums or any other necessary support to create a smooth accounting process for all wedding groupsAssist in the creation of HTML documents for internal eventsAssist Banquet Manager with running functions on propertySell elopements and be the onsite coordinator for the vendors and coupleAttend and assist with preparing Bridal show marketing materialsFormat and re-file updated Catering MenusGenerate thank you notes and service evaluations for all weddingevent clientsCoordinates all audiovisual requirements of the client and ensures that proper equipment is orderedBe on-site for all weddingsParticipate in weekly sales meetings and operations meetings to communicate the upcoming group's needsRequired QualificationsPrevious experience in Wedding Planning, Catering, Conference Services or BanquetsMust be positive, result orientated and can work under pressureGreat communication skills and ability to work with a diverse group of team members including sales staff. and food and beverage staffComprehensive knowledge of personal computers and various property specific applications, such as Delphi, Opera, Word, Excel, Outlook and InternetOperational knowledge of reservations and national sales processKnowledgeable of all corporate department functionsKnowledgeable with legal and contractual agreementsAbility to do comp set shops and create and price banquet menus appropriatelyKnowledgeable of revenue forecasting and variance preparationWell-organized, detail oriented with excellent follow-upMinimum of 3 years of experience in weddings and event services or event managementExcellent written and verbal communication skillsExceptional follow through, attention to detail and sense of urgencyAbility to multi-task and coordinate multiple projects simultaneouslyAbility to make smart decisions that support both hotel and culinary operations and the cateringbanquets functionThorough understanding of sales and event contract languageMust work across all departments with an emphasis on food & beverage teamsStrong clientguest service skillsProfessional appearance and demeanorAbility to professionally represent the resort, and interact with clients in a polished, responsible, and timely mannerAbility to run and analyze sales and catering reports and complete all program actualsAble to work flexible days and hours based on client programs and demandsKnowledge of competitive landscape