Job Description:

For nearly three decades, National Ramp has been at the forefront of the accessibility industry, championing freedom and mobility for the elderly and handicapped community. As a family-owned enterprise, we've become an industry beacon, crafting innovative accessibility solutions that make a real difference. Our commitment to quality and compassion has fueled our growth, and we're looking for a Key Account Manager who embodies these values to spearhead our client relations and drive our mission forward.Key Account Manager Role: Your Chance to Make an ImpactAs the linchpin of our client relationships, this role demands more than just managing accounts; it's about forging lasting partnerships based on trust, understanding, and unparalleled service. We're on the lookout for someone who not only excels in customer service but thrives on making a positive difference in people's lives.Key Attributes We Admire:Confidence and determinationAbility to build rapport across diverse personality typesActive listening skills to truly understand and address customer needsPersistence and creativity in problem-solvingWhat You'll Bring to the Team:Proven leadership in managing teams with empathy and effectivenessStellar communication skills, both written and verbalInsight into client needs with high levels of social perceptivenessExperience in B2B business development and salesA track record of fostering long-term client relationshipsOrganizational prowess and meticulous attention to detailSuperior problem-solving, negotiation, and time management skillsYour Key Responsibilities:Act as the primary liaison for clients, ensuring their needs and concerns are addressed with speed and empathyKeep client records meticulously updated, including contract renewals and service updatesCollaborate closely with sales and internal teams to meet and exceed KPIsDeepen your understanding of our products to enhance service offeringsSpearhead client retention and expansion through exemplary service and strategic partnershipEmbrace brand ambassadorship, representing National Ramp's values in every interactionPreferred Skills and Qualifications:At least 5 years in a sales or account management role, ideally in a relevant industryDemonstrated ability to multitask in a dynamic environmentProficiency in CRM and ERP software (e.g., HubSpot, Epicor)Bachelor's degree in a related field or equivalent professional experienceWhy Join National Ramp?Our commitment to you goes beyond the usual. You'll enjoy a competitive salary and a comprehensive benefits package from day one, with no waiting period. This includes health, dental, and vision insurance, a matching 401(k), life and disability insurance, and a wealth of other resources to support your personal and professional life. With 3 weeks of Paid Time Off and additional days for statutory holidays, we ensure you have the time to recharge and enjoy life.More than that, we offer a work environment where you're encouraged to excel and innovate. At National Ramp, your work is more than a job - it's a passion fueled by a community that values your contributions and celebrates your achievements.Ready to Make a Difference? Apply Now!Join us in our mission to create accessible spaces for everyone. At National Ramp, your work changes lives, including your own.We Value Diversity and InclusionAt National Ramp, we're dedicated to creating a workplace as diverse and vibrant as the communities we serve. We're an Equal Opportunity Employer that believes in the power of diversity to drive innovation and excellence. Here, you're encouraged to be yourself, and we're committed to supporting all team members through reasonable accommodations and a culture of respect and belonging.