Job Title:
Mortgage Servicing Specialist

Company: Southwest Funding

Location: dallas, TX

Created: 2024-04-20

Job Type: Full Time

Job Description:

JOB DESCRIPTION:·      Record and manage daily transactions in Loan Vision Accounting system and Encompass Loan Origination System·      Onboard and manage customer mortgage and escrow accounts·      Handle billing by producing monthly mortgage statements·      Respond to Operations and Investor requests for pay histories·      Manage customer inquiries via email and phone·      Manage receivables from customers and investors·      Reconcile borrower mortgage and escrow accounts·      Comply with Escrow Analysis requirements·      Manage the transfer of servicing:·  Produce and send Goodbye letters·  Will be contact person for Company Held Loans on repurchases and sales·  Handle final reconciliations·      Respond to communication from customers via telephone and email·      Assist in monthly closing duties: Accruals, calculations, reconciliations, etc.·      Assist The Company in implementing upgrades to accounting processes and automation.·      Other duties and special projects as needed. QUALIFICATIONS:·      Loan Vision ·      Encompass ·      Isolved·      Excellent Microsoft Office skills (Excel, Word). Strong with formulas, Pivot tables, V-Lookup, etc.·      Accounting experience required. Experience with much of the above job description preferred.·      Ability to organize and manage responsibilities.·      Ability to communicate effectively.