Job Description:

PERSONAL LINES & COMMERCIAL LINES both available.Pay based directly on experience.This position primarily processes and reviews policies, endorsements, and cancellations for insurance accounts. Prior P&C insurance experience is required. Company DescriptionAs the name suggests, we are a family-owned, local independent insurance agency providing insurance solutions to the Chattanooga, TNN. GA metro area.Role DescriptionThis is a full-time on-site role for a Personal andor Commercial Customer Service Representative at Gary Thacker Insurance. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients, assisting them with their commercial and personal insurance needs. This role requires strong communication skills, attention to detail, and the ability to multi-task. Located in Fort Oglethorpe, GA, this position offers the opportunity to work closely with clients in a supportive team environment.ResponsibilitiesProcess and review insurance policies, endorsements, and cancellationsCommunicate the status of pending changes, cancellations, and account issues to clients and producersCommunicate efficiently and effectively with clients, insurance carrier underwriting representatives, and producers via telephone, email, and in-personCoordinate with producers and company personnel in the placement of clients' coverageQuote new and renewal personal andor commercial insurance businessMaintain confidentiality of clients' personal and financial informationQualificationsHigh school education or equivalentPrior experience in Property & Casualty InsuranceGeorgia Property & Casualty LicenseFamiliarity with agency proceduresExcellent communication skills and work ethicProficiency with computers