Job Description:

Road Ranger, a multi-state Travel Center company, is seeking an extroverted and customer service minded Receptionist to join its Schaumburg, Illinois headquarters.Position Summary:The Receptionist provides general office support with a variety of clerical activities and related tasks. Primarily responsible for answering and redirecting incoming calls, providing general customer service, mail and package receiving and sorting, visitor reception, and office supply ordering.Essential Duties & Responsibilities:Answer, screen, and redirect incoming phone callsProvide general customer service to the Company's customers, including Rewards program supportReceive and sort office mail and packagesReceive office visitorsOrder office suppliesServe as liaison with building managementAssist in other administrative tasks as assignedEducation & Experience:High School Diploma or equivalentMinimum 1-year prior experience in customer service or office administrationSome experience using Microsoft Office programs (Outlook, Word, Excel, etc.)Spanish fluency is desired, but not a requirementOther Qualifications:Highly professional and ethical with strong morals and integrityExcellent written and oral communication skills with the ability to communicate professionally and effectively in person, on the phone, and in writingStrong interpersonal skills with the ability to build and maintain internal and external relationshipsStrong organizational skills and attention to detail, with the ability to work under pressure prioritize and handle multiple competing tasks and demands simultaneouslyAbility to maintain strict levels of confidentialityGood judgment with the ability to make timely and sound decisions under pressureAbility to work independently as well as collaboratively with other staff members to accomplish the goals and objectives of the organization