Job Description:

Who We AreAvant Gardner is New York City's premier event space and producer. Its flagship venue, The Brooklyn Mirage, is the crown jewel of New York City entertainment and one of the most iconic venues in the world. Avant Gardner's 80,000 square foot complex occupies an entire city block of East Williamsburg, highlighted by the space's unrivaled audiovisual features including a 200 foot wide, 15k resolution video wall. Voted North America's 'Best Large Club' in 2022 and 2023 and ranked top ten globally by DJ Mag, Avant Gardner has welcomed sold out shows featuring today's top acts and emerging global stars including Drake, Skrillex, Turnstile, Four Tet, John Summit, Glass Animals, Carl Cox, Keinemusik, Christina Aguilera, David Guetta, Marshmello, Reneé Rapp, Rina Sawayama, Rüfüs Du Sol, SOFI TUKKER, Tií«sto, and many more. Avant Gardner's portfolio includes event brands such as The Cityfox Experience along with programming across New York City. For more information, visit .Who You AreSomeone who has integrity, a passion for hospitality, and a desire for excellenceSomeone who is high energy with an outgoing personalitySomeone who possesses the ability to multitask and quickly problem-solveSomeone who can keep calm under high pressure situationsTHE JOBThe position will be responsible for greeting incoming guests, providing excellent customer service, and creating a safe and friendly environment for the guests.Work with Operations team to ensure the highest quality experience for our guests during eventsProvide outstanding customer serviceReport suspicious or criminal activity to security andor managementExhibit professionalism when speaking to guests and communicating informationDemonstrate a complete understanding of venue operations and upcoming eventsResolve and document Guest concerns and complaints in personCollect lost and found items during eventMonitor activities at entrances, exits and other areas requested by the Operations teamBe an advocate for new initiatives within the venueAny other job related tasks as assignedQualificationsMust have 2+ years related experience in hospitality operations with a proven track record of leading a professional, efficient, high quality, service-oriented operationMust possess excellent written and verbal communication skillsMust be highly organized, efficient and detail orientedMust have excellent interpersonalrelationship building skillsA certificate of Fitness F-04: Temporary IndoorOutdoor Place of Assembly Safety personnel*If you do not have this, you will be required to obtain once hiredPhysical RequirementsMust be able to work on your feet as well as stationary for at least 12 hours during eventsMust be willing to work varied shifts, including weekends and holidaysFast paced movements are required to go from one part of the club to othersMust be able to move, pull, carry or lift at least 20 poundsCompensation$22 per hour, Tips exempt