Job Title:
Technical Support Specialist

Company: Revel Search

Location: santa rosa beach, FL

Created: 2024-04-20

Job Type: Full Time

Job Description:

This is a local position, and remote work is not available at this time. Applicants must be able to work in the Santa Rosa Beach, FL areaOur client is a Managed Service Provider (MSP) located in the heart of Santa Rosa Beach, FL. We offer a range of I.T. services to local businesses, helping them leverage technology to meet their business goals. We believe in a client-centered approach to service, a learning-focused work environment, and the power of teamwork. Our team is fueled by a passion for problem-solving, a commitment to client satisfaction, and an insatiable curiosity for all things tech, oh, and lots of coffee.Job Description:We are looking for a passionate I.T. Tech I who is eager to learn and grow with our team. This position offers a unique opportunity to gain hands-on experience in various aspects of Information Technology in a professional setting.Responsibilities:Brave the wilderness of hardware and software issues, armed with nothing but your wits and a trusty toolkit...oh, and GoogleAssist with troubleshooting and resolving hardware and software issues.Provide technical support to end-users with the grace of someone who's never heard of a Monday morningForge new trails in network management, from blazing new paths with routers to navigating the labyrinth of firewalls.Support the implementation of new IT projects and initiativesKeep watch over our server systems like a vigilant guardian, ensuring they operate at peak performanceDocument and track issues and resolutions in a timely manner.Bring your A-game to team meetings, where we brainstorm, strategize, and geek out over the latest tech trends.Qualifications:A solid understanding of computer systems, networks, and software applicationsSharp problem-solving skills and an unwavering attention to detailEffective communication skills, both verbal and written, because even tech wizards need to speak the language of mere mortals.A collaborative spirit and a knack for thriving in a team-oriented environmentAn insatiable hunger for knowledge and a willingness to adapt to the fast-paced world of I.T.A degree is great, but a compelling story, certification, or background? Even better.Some travel will be required.Why Work With Us?This is a special place. we're not just colleagues; we're a tight-knit family of tech aficionados united by a common purpose: to harness the power of technology for the greater good. When you join our team, you're not just getting a job"”you're joining a community of like-minded individuals who are passionate about making a difference.