Job Title:
Intune /MDM Admin

Company: Wipro

Location: berkeley heights, NJ

Created: 2024-04-20

Job Type: Full Time

Job Description:

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.A PROUD HISTORY OF OVER 75 YEARSFY22 REVENUE 10.4 BN USDWE'RE PRESENT IN 66 COUNTRIESOVER 1,400 ACTIVE GLOBAL CLIENTSRole-Intune MDM AdminLocation-Berkeley Heights, New Jersey, United States Must have - -InTune MDM experienceRole & Responsibilities:Support and facilitate user onboarding and MDM for NA R&I usersFacilitate onboarding, transfer, departure, and AD updates as neededSupports LOA and legal hold accounts exception in AD with ITGSupport OA PASS-related issues (ID completeness, duplicate IDs, data cleansing)Monitor SNOW L3 and SWAT queues and facilitate the ticket assignmentFacilitate SNOW requestincident escalation and resolution with the IT team from France, Service Desk, Client Services, and OA PASS team on AD, OA PASS, and R&I applicationsFacilitate distribution list and security group member updates for the NA R&I usersFacilitate shared drive access (US & France R&I, and Corp)Coordinates R&I applications access managed via MDM or wo MDMFacilitate managing inactive users and PC accountsSupport and escalation of local applications incidents: FIZZ, Kardex PPG, Empower, BartenderManage lab notebook ordering, notebook check-in and check-out, and off-site storage and retrievalSupport SWAT with provisioning of instrument and instrument software and updating the SNOW assetsProvide support for any IT-related activities and issues when necessary Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.