Job Description:

Duration: 3-6 months contract (with possibility of extensionconversion to FTEEmployment Type: W-2Job Description:Manages the onsite delivering of software services, installation, and configuration for customer environments. The job solves various business systems, networking, and applications problems for standard industry servers, specialized or complex clustered environments. Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty. Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignmentstasks. Good understanding of the generaltechnical aspects of the job. Organizes own tasks and receives general instructions on all work.Responsibilities:Provides on-site client facing support, including installation, servicing, and repairing systems.Quality checks operational status of system equipment before deployment.Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.Ensures issues are referred to the appropriate personnelservice areas for follow up, testing and troubleshooting.Experience:3+ of field support experienceHardwaresoftware installation, support and troubleshootingExperience with Windows 10Experience with MS Office and OS365Configuring new PC'snotebooks via SCCM imagingTicket management experienceiOS device familiarityLift and carry up to 40lbsSkills:Windows 10MS Office and OS365PC'snotebooks via SCCM imagingiOSEducation:Associates, bachelor's degree or equivalent experience.About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Details:Name: CindyEmail: Reference Id: 24-06577