Job Description:

Summary:Ranked one of the top 100 top RIAs by Barron's & Forbes and headquartered in Parsippany, New Jersey with several regional offices across the country, Summit Financial LLC is a ~$10 billion independent advisory firm that has been providing comprehensive financial planning and wealth management services to high-net-worth individuals for over 40 years. We are looking for an IT Support Professional needed to join our growing information technology team. This role will be a first point of contact for troubleshooting end-users' technical problems. The position will report into the firm's IT Director.Role and Responsibilities:Provide end-user support for all aspects of IT - desktops, laptops, mobile devices and softwareTroubleshoot basic networking problemsSetup new computers and users and provide systems trainingProvide assistance with audio visual setup in conference rooms and corporate functionsAssist with Mitel VoIP troubleshooting and setupBe a first point of contact for other daily technical issues and escalate as necessaryAssist IT with ongoing projects as necessaryAbility to install, configure and maintain personal computers, networks and related hardware and softwareRequirements:CompTIA A+ certification requiredA college degree in a technical field or equivalent combination of experience and trainingMicrosoft Active Directory and Windows desktop administration in a domain environmentMS Office including Outlook setup and associated issue resolutionBasic networking including:Understand basic switching and routing conceptsFamiliarity with DNS and DHCPPreferred Qualifications:Salesforce Experience a plusOffice 365Android and IOS experienceSelf-motivatedAttention to detail and ability to multi-taskStrong interpersonal and communication skillsTravel may be necessary to support branch officesThis Job Is Ideal for Someone Who Is:Dependable -- more reliable than spontaneousPeople-oriented -- enjoys interacting with people and working on group projectsAdaptableflexible -- enjoys doing work that requires frequent shifts in directionAchievement-oriented -- enjoys taking on challenges, even if they might failInnovative -- prefers working in unconventional ways or on tasks that require creativityHigh stress tolerance -- thrives in a high-pressure environment