Job Description:

Are you a strong leader seeking a position with a Company that provides professional growth opportunities? Do you want to be the reason why students and clients have an amazing experience when visiting your location? Have you received remarks on your ability to stay organized, provide constructive coaching, and flawlessly execute daily operations? Have you referred to the beauty industry as your "home"? Do you enjoy having a great discount on products and services? If so, you may be a perfect fit for NURTUR Aveda's Business Operations Manager!Who We Are:Do What You Love - Love What You Do. Founded in 2004, Nurtur Aveda Institutes owns and operates 6 Aveda Institutes throughout the country. We are a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness.What You'll Do:Oversee and manage the daily operations of the Salon and SpaManage day-to-day operations of the school including opening and closing procedures, team behavior, and customer intake proceduresProvide ongoing recognition, support, and motivation for team members and studentsServe as a role model by communicating and enforcing policies and procedures, safety and security standards, the Code of Conduct, and the dress codeLead the Guest Care team in providing excellent services and maximizing school profitServe as a role model by exemplifying professionalism, integrity, and positivity, while adhering to company policy and proceduresHelp maintain a cohesive, cooperative work environment through team-building and motivationInterview, hire, and train the Guest Care team in procedure, policy, and school flowResolve customer complaints and challenges and provide solutions for team disputesAssist in Guest Care initiatives around developing coaching materials to drive salesWho You Are:Exemplify ambition, resourcefulness, the ability to prioritize and multitask, and professionalism in a fast-paced, dynamic environmentExhibit the ability to identify and achieve goals, execute decisions, and work under strict deadlinesHave outstanding interpersonal and communication skillsDemonstrate strong leadership skills and experiencePassionate about providing unparalleled guest experiencesWhat You'll Bring:High school diploma or GED equivalent, Bachelor's Degree a plusMinimum of 2 years' continuous retail or customer service experience in a salon or spa required; experience in supervising and training staff highly preferredDemonstrate aptitude to train new team membersAbility to set and achieve goals, implement decisions, and work under strict deadlinesExcellent interpersonal, communication, and presentation skillsAbility to work a flexible schedule, including evenings and weekends as neededEqual Opportunity Employer: Nurtur Holdings LLC (including its affiliated organizations) is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. Perks and BenefitsHealth Insurance401k MatchDentalVisionLifeShort-term DisabilityPTOEmployee DiscountProfessional Development BudgetGrowth OpportunitiesIf this is the culture you believe in, this is the place to apply!