Job Title:
Assistant Director of Operations

Company: Levy Restaurants

Location: indianapolis, IN

Created: 2024-04-20

Job Type: Full Time

Job Description:

LOCATION: Notre Dame Stadium is an outdoor football stadium in Notre Dame, Indiana, the home field of the Notre Dame Fighting Irish. Levy provides food and beverage to all sporting venues on the Notre Dame campus! Salary: $80,000 to $85,000Other Forms of Compensation: Bonus EligibleRelocation Funds: YESAs the Assistant Director of Operations, you will be responsible for assisting the Director of Operations in achieving annual sales and profits in overall operation, while exceeding guests' expectations through strong leadership and management skills and by living "The Levy Difference."At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.MedicalDentalVisionLife Insurance ADDisability InsuranceRetirement PlanFlexible Time Off PlanHoliday Time Off (varies by sitestate)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Job SummaryDetailed ResponsibilitiesHolds team accountable to steps of service to deliver great guest serviceEnsures show quality standards are maintained at all timesBuilds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team membersRegularly obtains feedback from clients and guests to improve operationsSupports and communicates Company initiativesRespond and assist in any departmental guest service issuesExecutes all menus, promotions and programs as outlined by the Director of Operations in accordance with Levy standardsActs as a liaison with the team, including partner's operational team, Levy team and other areas as needed, to ensure efficient operational performanceEnsures that daily walkthroughs are being conducted in both FOH and BOH for every eventThoroughly and accurately uses applicable Levy systems (Purchasing Systems, Point-of-sale, WFM and more)Ensures that all security, safety and sanitation standards are achievedAchieves daily sales and assigned cost goalsAchieves assigned budget goalsEmploys good safety and sanitation practicesFollows and enforces responsible alcohol service policiesExecutes required daily reporting in a timely mannerEnsures required department reports are completed and information is compiled at month-end closingEnsures team members adhere to Levy guidelines as stated in the team member training manual and employee handbookForecasts and adequately schedules team members to meet operational needs and desired targetsUses all performance management tools to provide guidance and feedback to team membersPromotes a cooperative work climate, maximizing productivity and moraleConducts regularly scheduled meetings to ensure lines of communication are open between management and team membersInterviews, hires, trains and develops team members according to Levy guidelinesMentors department managers to develop their skills and leadership abilitiesOther duties, as assignedJob Requirements5+ years of previous leadership experience in Hospitality or Retail. Preferably in a Sports & Entertainment atmosphere.Bachelor's Degree in Hospitality Management is preferredHigh level of computer literacyUnderstanding of financial conceptsPassion for hospitality, food, and retailExcellent interpersonal and stakeholder management skillsDifferent perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.About LevyThe disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.Levy is a member of Compass Group USA. Compass GroupLevy is an equal opportunity employer. At CompassLevy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.Levy maintains a drug-free workplace.