Job Description:

About Evvy:Evvy is unlocking precision women's healthcare through novel, overlooked female biomarkers "” starting with the vaginal microbiome. The Evvy Vaginal Health Test is the world's first CLIA-certified, at-home vaginal microbiome test, and tests for 700+ bacteria and fungi with a single swab, including those related to bacterial vaginosis, yeast infections, recurrent UTIs and much more. Evvy's larger vaginal healthcare platform is the first to combine state-of-the-art microbiome testing, precision clinical care, and coaching to give women and people with vaginas the care they deserve.Backed by leading healthcare investors such as General Catalyst, Left Lane Capital, and LabCorp, the Evvy team includes leading OBGYNs and vaginal microbiome researchers with decades of experience at organizations like UCSF, Stanford, Harvard, Cleveland Clinic, and more. Evvy is one of the fastest growing women's health companies in the US "” enabling us to deliver innovative, high quality care while scaling novel R&D to unlock a new, data-driven future in women's health.Imagine a world where female health is finally understood: where risks are detected early and precisely; conditions are defined with specificity and nuance; and diseases are treated with personalization and care. That's the world that Evvy is pioneering.About the role: We're looking for a Clinical Operations & Strategy specialist who is passionate about our ambitious mission. This role is ideal for a healthcare professional who is looking to redefine what it means to deliver precision vaginal healthcare at scale. This role will play a critical role in scaling our existing clinical care platform to help educate and support consumers, while also working on the cutting edge of science to meaningfully improve our understanding of the female body. It's a hands-on role that will sit at the intersection of clinical, research, patient experience, and product strategy.What you'll do:Support patients through their journey on Evvy's clinical care platformCoordinate between providers & patients, answering follow up questions escalated by customer experience teamReview complex patient cases to provide additional insight to medical providersAnswer advanced provider questions relating to individual patients as neededMaintain documentation for varying stakeholders (pharmacy, providers, health coaches, customer support)Drive improved outcomes at scale through our vaginitis platformPartner with expert advisory board to continuously update treatment pathways protocols based on outcomes, feedback, and Evvy's unique, closed-loop dataset "” all to improve patient outcomes & satisfaction at scaleReview patient survey & outcome data to continue to identify opportunities for improvementsDrive improvements to digital care platformSuggest copy and product changes based on user feedbackProvide best in class care while identifying and executing on opportunities for automation and scaleWork with the research team to publish outcomes from our platformWhat we're looking for:Nurse Practitioner or Registered Nurse license (credentials to be shared upon request)3-5+ years of clinical experience (including vaginitis patients)1-2+ years of experience at consumer-facing healthtech startupYou have a passion for working both 1:1 with patients and finding ways to scale high-quality, empathetic careYou can create structure from ambiguity, and thrive in fast paced environments.You are passionate about Evvy's mission and the future of women's health!You are interested in leveraging our novel data and expert advisory board to drive innovation in care pathwaysBonus points if you have:Experience working with 3rd party provider group & compounding pharmacy to deliver novel care pathwaysCompany Benefits:Unlimited PTO$1K learning and development budget per employeeHealth, dental and vision insurance offered, and HSA plans available401k plan (Roth and traditional)Monthly company social eventsPaid parental leaveEvvy is an equal opportunity employer that is committed to diversity and inclusion both in the workplace and in our application process. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.