Job Description:

Seeking a Surgery Program SupervisorResponsibilitiesOversee surgical model development program management including technical and operational elements: quality (surgical technique, surgical output, complaint resolution, CAPA), surgeon training.Work closely with sales to identify and respond to opportunities and to ensure quick response to customer inquiries.Working with Operation Leaders, oversee designated surgical technicians for development of surgical modifications.With close interaction with the Operations Leaders develop and manage Key Performance Indicators (KPI's) and metrics to drive continuous improvement and accurate reporting surgical performance.Set strategic direction for the global surgery business, including evaluating and launching new techniques and procedures to deliver profitable growth.Be a "surgical thought leader." Present surgical capability to the market through direct interaction with customers, including field visits as necessary, presentations at congresses and marketing promotion (webinars).Consult with customers regarding study design, protocol development, animal models, species selection and special requirements for the development and use of animalsurgical models.Responsible to monitor product line performance and communicate with senior management, sales and finance to understand key market and customer drivers and results. Provide market input into operations planning.QualificationsMinimum qualifications include BS or LicensedRegisteredCertified Veterinary TechnicianMS or DVM (or equivalent) strongly preferredDemonstrated experience in clinical veterinary medicine and surgicalanesthesia procedures.LATg certification andor certification through the Academy of Surgical Research strongly preferred.Five or more years of pharmaceutical or other laboratory animal industry experience.Adaptabilityflexibility to thrive in a dynamic, customer-driven environment in a competitive marketplace. Demonstrated evidence of strong service mindset.Highly self-motivated, driven to excel, ability to work independently and prioritize responsibilities and projects.Excellent communication and interpersonal skills (written and oral) and the ability to function and collaborate successfully in a matrix team environment.Must have attention to detail, a commitment to pragmatic excellence, results-orientation and customer focus.Ability to work successfully with executives and staff members.Ability to travel 40%; domesticEqual Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.