Job Title:
Field Service Technician

Company: BlueTriton Brands

Location: Fort Myers, FL

Created: 2024-04-20

Job Type: Full Time

Job Description:

BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water brands. We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other quality products and services. Get ready to quench your thirst with exciting possibilities when you join BlueTriton for a fiercely good career doing work that matters. ReadyRefresh brings hydration that supports a healthy lifestyle, and convenience that preserves precious time and sustainability to help improve our world. Our ReadyRefresh branches and warehouses are where our iconic brands begin their journey to the customer. Job Description Join our ReadyRefresh team as a Field Service Technician in Fort Myers, FL Both experienced professionals and recent technical college graduates are encouraged to apply. This is a great opportunity for an entry level candidate to get advanced training in the field of Point of Use (bottle-less water cooler) filtration systems and office coffee equipment. Professional training/ certification for this technical role is offered through on the job training. Our Field Service Technicians that perform equipment repairs on routes are key to our success.   Schedule: Monday - Friday, start time between 7:00 - 7:30 am, 1st Shift, Full-Time, Day Shift Pay: $25.35 / hour (starting rate based on experience) Benefits Medical, dental, vision, prescription, life insurance, short-term and long-term disability, 401(k) with company match, tuition reimbursement, paid vacation, paid time off, employee assistance, referral program and much more! Day 1 benefit enrollment and vacation accrual starts!   Key Responsibilities Complete installations, repairs, troubleshooting and maintaining plumbed-in Point Of Use equipment (Water - Filtration) and office coffee brewing equipment per field service standards and procedures Ensure all work is performed to quality standards and customer expectations Maintain courteous and professional contact with customers to ensure satisfaction and leverage up-sell opportunities Must meet pre-established productivity targets (egg, 8-10 completed stops per day) Charging fees as appropriate for work performed Maintain and organize tools, equipment, parts (Direct Division Materials) and truck inventory Responsible for providing feedback regarding equipment and parts to help drive supplier improvement Support our Direct division sales teams with customer site assessments and system installations Record service activities and other data in hand-held computer Other duties may be designed as necessary as it relates to the needs of the position Qualifications What you need to have A high school diploma, GED, or equivalent experience  Previous experience working with Point Of Use equipment and/ or Office Coffee brewer equipment, and or other related product lines is preferred Prior HVAC experience, plumbing experience, water filtration, and/or auto mechanical technical experience is strongly preferred but not required No driving-related suspension, revocation or cancellation, no disqualifying offenses, no more than 2 moving violations No major driving offenses including DUI/DWI, reckless driving, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at-fault fatal incident Be an articulate verbal communicator Possess strong organizational skills and a customer centric focus Display a high degree of initiative combined with a commitment to high quality work standards Be technically inclined and detail oriented Be able to work both independently and as part of a team BlueTriton Brands offers an extensive portfolio of highly recognizable, responsibly sourced and packaged spring water, purified water and water beverage brands that include Poland Spring®, Deer Park®, Ozarka®, Ice Mountain®, Zephyrhills®, Arrowhead®, Originâ„¢, Saratoga®, AC+ION®, Pure Life®, B'EAU®, Splash Blast® and Splash Fizz®.  BlueTriton Brands also owns and operates ReadyRefresh®, a customizable water and beverage delivery service that has been certified as a CarbonNeutral® business.      Based in Stamford, Connecticut, BlueTriton Brands and its affiliates in the United States and Canada employ over 7,000 employees. BlueTriton Brands manages resources for long-term sustainability and helps to safeguard more than 20,000 acres of watershed land. The Company has 28 production facilities across the United States, 13 of which are Alliance for Water Stewardship ("AWS") certified across 12 sites, with eight of the certified facilities being AWS Platinum, the highest-level certification.   BlueTriton Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. BlueTriton Brands is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact us at BlueTritonHR@