Job Description:

Description Leidos has openings for IT Field Technicians in support of NASA's programs in multiple Facilities. The Senior IT Field Technician will be responsible for:Installing, supporting, and/or maintaining LANs and/or WANs; evaluating and recommending networking product and software upgradesPerforming technical analyses of software, hardware and transmission facilities using various diagnostic tools in support of efficient network operationsMonitoring data traffic and controls network resource performance to ensure high-quality transmission.Identifying, diagnosing and resolving technical problems related to network failure/integrity and usage of PC hardware and software.Utilizing existing knowledge while building additional knowledge of the company, client, and processesResolving work orders for Network and VOIP issues.Solving a range of straightforward problemsAnalyzing possible solutions using standard proceduresCompleting work with a moderate level of guidance and directionSolving standard problems by analyzing possible solutions using experience, judgement, and precedentsImpacting quality of own work and the work of others on the teamWorking within guidelines and policiesExplaining information to others in straightforward situationsBasic Qualifications:2 or more years of relevant experience1+ years of cable plant experience working with fiber optic, copper, and category cabling.1+ years' experience troubleshooting complex routing and switching issues.1+ years' experience configuring switches, routers, network appliances, WAN acceleration devices.Ability to work flexible hours, i.e., weekends or late afternoons and evenings.Required Skills:Basic troubleshooting skillsEntry level knowledge of configuring and maintaining network devices such as switches, routers, wireless access points, firewalls, and network appliances.Basic knowledge of voice, video, data, and wireless network technologies (e.g., LAN/WAN, Wireless, VoIP, Physical security, Video conferencing)Awareness of network protocols and technologies such as TCP/IP, VLAN, VPN, and routing protocols.Ability to work in a team environment to resolve technical issues in a dynamic environment.Strong communication and interpersonal skills to work with clients and team members effectively.Ability to interpret network drawings and specifications.Ability to identify different colors and telecom color codes.Lifting of heavy objects of up to 50 poundsFamiliar with Microsoft Office Suite, including Word, ExcelPreferred Qualifications:BICSI CertificationCCNA or other Networking CertificationExperience with NASAOriginal Posting Date:2024-03-22While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $44,850.00 - $81,075.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.