Job Description:

$3,000 SIGN ON BONUS AVAILABLEProvides clinical support to health care professionals to ensure the delivery of quality health care services.Practice OverviewWe have an office at 4100 Lake Drive which is our larger office in Grand Rapids, and at 8333 Felch Street Suite 300 it is a multi-Specialty space within Zeeland Hospital. We have providers that flex to 6 other locations.  Some locations we lease staff.  We have staff that go to Health Pointe in Grand Haven and North Muskegon. Medical Assistant room for providers they take vitals, do body comp analysis for certain appointments, reconcile mediations etc., in patients' chart.  They work with providers and nurses on incoming/outgoing in basket messages to patients.  They do chart prep place lab orders and pend them for providers to review/cosign.  They handle short term disability and FMLA paperwork.  They clean rooms, stock supplies, we have various handouts that we distribute they help maintain supplies in rooms. They answer phones calls, retrieve messages.  We have surgical seminar several times during the week where a group of patients come in to learn the surgical options the MA assigned obtains vitals, obtains health history forms and enters date into computer if patient didn't complete electronically for the surgeon this done while surgeon is presenting in group setting. They take patient photos at various visits. They provide a drafted surgical checklist to the surgeons that surgeon will review with the patient. They process forms for record releases. They create surgical consents. We have materials that we provide to patients at our final decision and preop visits they prepare the bags that they give to patients. They provide injection education for patient who are a weight loss medication.Office CultureWe are fortunate with our culture; we are close group; everyone works to help each other out. Our staff can ask any provider any question and they will answer it. Our surgeons typically at end of each office day go around and thank the staff for their assistance for that day. We typically engage in team events during the year and often included staff spouses/significant others.  We have great glint scores and have glint committee that works on team events and belonging. We do education monthly on diversity at our staff meetings overall we have diverse group of employees. Our team does recognize each other at staff meeting and through WOWs.Essential FunctionsFacilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.QualificationsHigh School Diploma or equivalent RequiredSuccessful completion of a competency-based orientation program Required1 year of relevant experience working in a physician practice or healthcare setting PreferredOne of the following Required within 120 DaysAAMA Certified Medical Assistant (CMA)AMT Registered Medical Assistant (RMA)NHA Certified Medical Assistant (CCMA)NCCT Certified Medical Assistant (NCMA)NAHP Certified Medical Assistant (NRCMA)AHA or ARC Basic Life Support (BLS) Certification Required within 120 DaysPhysical DemandsPallet to Waist (6" from floor) > 5 lbs.: Seldom up to 50 lbs.Waist to Waist > 5 lbs.: Seldom up to 50 lbs.Waist to Chest (below shoulder) > 5 lbs.: Seldom up to 10 lbs.Waist to Overhead > 5 lbs.: Seldom up to 5 lbs.Bilateral Carry > 5 lbs.: Seldom up to 25 lbs.Unilateral Carry > 5 lbs.: Seldom up to 10 lbs.Pushing Force > 5 lbs.: Occasionally up to 25 lbs.Pulling Force > 5 lbs.: Occasionally up to 20 lbs.Sitting: SeldomStanding: FrequentlyWalking: FrequentlyForward Bend - Standing: OccasionallyForward Bend - Sitting: OccasionallyTrunk Rotation - Standing: OccasionallyTrunk Rotation - Sitting: OccasionallySquat: SeldomStair Climbing: SeldomCrawling / Kneeling: SeldomReach - Above Shoulder: SeldomReach - at Shoulder or Below: OccasionallyHandling: OccasionallyForceful Grip > 5 lbs.: OccasionallyForceful Pinch > 2 lbs.: OccasionallyFinger/Hand Dexterity: FrequentlyVisual Acuity ¹[None = No; Seldom = Yes]: SeldomPrimary LocationSITE - Zeeland Hospital - 8333 Felch - ZeelandDepartment NameBariatric Clinic - Grand Rapids - HBEmployment TypeFull timeShiftDay (United States of America)Weekly Scheduled Hours40Hours of Work8 a.m. to 4:30 p.m.Days WorkedMonday to FridayWeekend FrequencyN/ACURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling 616.486.7447.