Job Description:

Job Description WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY* At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. Here's why you will love it here: Recognition Programs and Rewards Excellent health care options, including medical, dental, and vision A people-first culture Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. Perks at work: Employee Pricing platform Employee Assistance Program that supports your physical and mental well-being. Paid Vacation Time and Paid Sick Days 401(k) program with company match Tuition reimbursement programs Numerous learning and advancement opportunities And more! Are you ready to take the next step in your career? Do you want to work for a company that values its team members and encourages you to achieve your best? Hilton Grand Vacations has a place for you. At HGV, we will help you reach your goals and build your future. Excellent opportunity to join our award winning 13 team member family at our 132 room Fairway Forest Resort located in 1 of 10 temperate rain forests in the world, located in the mountains of North Carolina.  We ensure great vacation experiences for our owners and guests and help them explore over 250 waterfalls and reconnect with nature. We have been the exclusive timeshare brand of Hilton for over 30 years, catering to over 725,000 travel enthusiasts globally. At HGV, our primary focus is to provide our members and guests with top-notch vacation ownership options, coupled with unparalleled services and benefits. Why do Team Members Like Working for us? Competitive salary and positive team environment. Excellent health care options including medical, dental, and vision that encourage preventative care. Paid Time Off (PTO) and Paid sick time. Employee Assistance program that supports your physical and mental well-being. Paid Parental Leave. 401k Matching. Employee stock purchase program. Eligible for an established travel discount program. Career growth opportunities. And so much more! Main Responsibilities: Leads the housekeeping team by creating a positive work environment. Acts as lead for the department and manages and coordinates all departmental team members in their various work assignments. Maintains a positive collaborative work environment between staff and management. Routinely inspect units to ensure they are in compliance with the standards of cleanliness. Orients and trains employees on departmental and position procedures and functions. Coordinates with third party housekeeping to ensure all brand standards are being meet.  Assists in the maintenance of a continuous and forward-thinking cleaning plan, ensuring all areas of the property are cleaned. Assist with hiring, supervising, adapting, and training of all staff. Investigates accidents and initiates accident reports. Other duties and special projects as assigned. Qualifications What are we looking for: To fulfill this role efficiently, you must possess the following minimum qualifications and experience: High School/GED  Strong leadership capabilities including the ability to empower, develop, inspire, and engage staff in a positive manner that produces business results. Ability to communicate optimally through written and verbal means, build and maintain positive relationships, and negotiate internally and externally. 3-5 years of related experience. 2+ years of Supervisory experience. Previous experience working in a hotel/resort is preferred.  Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification. *Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.