Job Title:
Level 2 Networking Technician

Company: eXcell

Location: Chandler, AZ

Created: 2024-04-20

Job Type: Full Time

Job Description:

Take your career to the next level with eXcell. We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program. Our client is currently seeking a Level 2 Networking Technician to join their team onsite in Chandler, AZ. This resource will work in network rooms, office, lab, factory, datacenters and should be able to communicate by telephone, email, or face to face.Duties and Responsibilities:Maintaining network environment as part of onsite team in support of physical touch (Smart Hands) support of  Network related Service Request, Asset Management and Inventory, Decommissioning of assets, and Material OrderingProviding incident support by working with remote level 2 / 3 teams to assist in resolving outages and fixing issues including replacement of cabling or hardware componentsProviding service request support and working with remote network support teams to install hardware or patch cables to enable new services for customersParticipating in hardware rack and stack installation or decommissioning of both Network and Server equipment, cable management, and Fiber and / or Copper Patch cablesManage the IT assets including coordinating ordering, validation of purchase, physical receipt, storage, software licenses, certificates of authenticity, and any other relevant documentationIT assets must be identified, located, and stored in the approved physical location and within the asset management tracking system to allow for quickly finding and assigning to associated Tickets and TechsEnsure the accuracy of newly received asset record information as well existing asset changes in up to date in our asset management database (ServiceNow)Working knowledge of Microsoft Excel for creating or maintaining Excel spreadsheets that are used for tracking, reporting informational and metric accountability purposesAccountable for receiving of network hardware or material shipmentsVlidating urchase order accuracy of Hardware / material receivedMoving of equipment from dock to staging areas / install destinationPerforming unboxing, discard, and recycling of materialsScanning and labeling of devices (network or server) as neededDesignate parts identified for spare part stock inventoryProper e-waste handling and disposalFacilitate equipment shipping and receiving as needed (i.e., site to site material transfers, vendor returns)Provide escort service for Vendors / TechsSkills and Qualifications:Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of educationMinimum 2+ years of IT experiencePrevious work experience performing Asset management and inventory functionsStructured Network Cabling experienceCopper: Cat5, Cat5e, Cat6, Connector Types RJ45Fiber: Multimode, Single Mode, Connector Types - ST, SC, LCWIFI hardware experienceWireless LAN ControllersWireless Access PointsNetworking experienceIP Addressing, Layer 2 VLAN etcExperienced in Ethernet Switching hardwareChassis, Supervisor, Line Cards, Power Supplies etcTransceiver Types - SX, LX, SR, LR etcCable Troubleshooting Knowledge / ExperienceFluke Testers: Copper - Wire Map, Link Test etc, Fiber - OTDR TestingFluke Aircheck: Wireless TestingAbility to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles)Must be able to perform work while on a ladder (use of ladders is required for top of rack installations)Must be able to work independently as well as in teams of 3-4 and be flexibleMust be able to lift 35 lbs. soloMust be willing to travel between buildings using personal car / footMay be required to walk / sit / stand / crawl / kneel for extended periodsMust have excellent customer service skills and written / verbal communication skillsRequires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcellâ„¢ Supports Equal Employment Opportunity eXcellâ„¢, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .