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Job Title


Employment Counselor, DES


Company : State of Massachusetts


Location : Hyannis, MA


Created : 2020-12-05


Job Type : Full Time


Job Description

The Department of Career Services (DCS) oversees the Commonwealth's network of One-Stop Career Centers that assist businesses in finding qualified workers and providing job seekers with career guidance, as well as referral to jobs and training. DCS strengthens the Career Center system through continuous improvement processes, and innovative business practices that maximize resources, foster partnerships, and engage employers to ensure a skilled, motivated, and adaptable workforce capable of meeting the emerging labor market needs of the Commonwealth, now and in the future. Incumbents in this MassHire Department of Career Services (DCS) position will evaluate employment and/or training services to applicants with substantial and/or significant barriers to employment to determine eligibility for and appropriateness of various employment and/or training program services. Review and analyze client information through records, tests, interviews and observations. Advise clients on such matters as developing employment plans, job search methods, techniques, and processes; conduct counseling interviews; confer with agency staff and others. Describe, explain, or answer inquiries concerning eligibility, procedures and benefits related to agency programs; maintain liaison with public and private organizations and service providers. Will interview and provide walk-in unemployment insurance services to career center customers; explain the purpose of and assist customers in the preparation of agency forms; respond to general inquiries; enter data into MOSES. Will provide labor exchange services to employers and job seekers; Provide services to customers enrolled in special program as assigned (i.e. RESEA, WPP, Talent Connect, Etc.) per program guidelines and policies, etc. instructs customers in RESEA requirements, reviews information for compliance and enters data into the MOSES system. IN THE CASE OF A PROMOTIONAL OPPORTUNITY, THE SALARY PROVISIONS OF THE APPLICABLE COLLECTIVE BARGAINING AGREEMENT WILL BE UTILIZED FOR PLACEMENT WITHIN THE SALARY RANGE.First consideration will be given to those applicants that apply within the first 14 days.Minimum Entrance Requirements: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional experience in employment counseling, vocational counseling, guidance, placement counseling, rehabilitation counseling or educational counseling, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's or higher degree with a major in counseling or guidance may be substituted for the required experience.Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. Special Requirements: None.An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.Job:Community and Social ServicesOrganization:Department of Workforce DevelopmentTitle:Employment Counselor, DESLocation:Massachusetts-Hyannis - 372 North streetRequisition ID:200006R3