Leasing Agent Job Duties: Provides current and prospective residents with the best possible customer service to retain residents and lease properties. Discovers, engages, and advances each prospect and follow up until they have set an appointment, found a home within our portfolio, or decided not to move. Displays a high level of integrity and professionalism at all times in dealing with residents, prospects, employees, and outside contacts. Handles incoming sales by phone, email, and online chat. Provides information regarding specific communities as well as services offered with the goal of generating leases for the sites. Logs all activity into company provided databases (Pivotal/PCIC, One Site, Interactive Pricing Application) in a timely and accurate manner. Accurately communicates the benefits and features of the property portfolio. Stays up to date with all promotions/leasing incentives. Provides accurate information to residents and prospects in a courteous manner and fills all reasonable requests or requirements. Maintains company's customer service and sales standards.