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Job Title


Security Console Operator


Company : Mulligan Security Corp.


Location : New York City, NY


Created : 2020-09-12


Job Type : Full Time


Job Description

Mulligan Security, the tri-state's leading private security organization, has immediate job opportunities for Security Console Operators at Class “A” properties in New York City. A competitive starting wage (based on experience) including an extensive benefit package: Free Healthcare, 401k plan, paid holidays, paid sick and vacation. Must be a NYS Licensed Security Guard. Shift: Monday-Tuesday 3pm-11pm, Thursday-Friday 11pm-7am, Sunday 7am-3pm Salary: $16.69-$20.70 based on experienceMulligan Security is actively interviewing candidates for the role of Console Operator who will be assigned to a new Security Operations Center (SOC). This position will be the center of a 24-hour security program in a commercial office building in Manhattan. Candidates who believe they are prepared to successfully manage a high volume, fast paced console operator position must possess skills listed below. Specific Duties and Essential Functions Skills Required + Advanced computer sills with experience in Microsoft Office, specifically Outlook, Word, Excel and Powerpoint + Ability to operate radio or telephone equipment to communicate critical information to both armed and unarmed security personnel on location while following established protocols and notifying emergency services. + Polished telephone and verbal communication skills when speaking to others which demonstrates an organized and serious atmosphere and represents Mulligan Security in a professional manner. + Prior experience in the security field monitoring a large CCTV network and a familiarity with camera operations and video retrieval. + The ability to operate access control systems, run reports, activate or deactivate card access, maintain Do Not Admit groups and communicate with other security vendors as needed. + Ability to assess and evaluate situations effectively + Ability to identify critical issues quickly and accurately The desire to work in a fast-paced, multi-faceted environment with a keen focus on attention to detail is critical. This position is responsible for answering telephone calls and e-mails from management, tenants and visitors and processing the necessary information rapidly to ensure the message is properly communicated. The Console Operator is a full-time position, 40 hours per week with the possibility of overtime. The Ideal Candidate: Education, Licenses and Certifications Required + Must be a NYS Licensed Security Officer + Must possess a high school diploma or equivalent + Must be able to pass any State-required training or other qualifications for licensing + Pass a State licensing test if driving a company-owned or client-provided vehicle Type and Length of Specific Experience Required Must possess one or more of the following: + Associate's degree or higher in any discipline + Service in the active duty military, military reserves or National Guard + Service in auxiliary police or police cadets + Minimum of one year verifiable and successful security experience Other + Must be at least 18 years old or the minimum age required by the State + Must have access to reliable transportation + Must not use illegal drugs. Must be able to pass a drug test with negative results (except when undergoing documented medical treatment). + Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable + Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military ID: 2019-1018 External Company Name: Mulligan Security Corp. External Company URL: /