Responsibilities: Full Time Technician, General Media Resources The Making Center Parsons School of Design Parsons School for Design, a division of The New School, seeks a Full-time Technician in General Media Resources for the Making Center. Parsons Making Center is a collection of more than 70,000 sq.ft. of labs, shops, studios, and open work spaces that provide curricular support for making across a broad range of mediums and disciplines, and supports experimentation and interdisciplinary collaboration. The Technician should be a personable, proactive, detail oriented individual who will become integral to the daily workings of the facilities within the Making Center, with the ability to learn new skills and technologies as needed. This is a fast paced dynamic environment that runs year round. The Technician will interface with students and faculty daily and work with Making Center staff to support multiple processes and resources for all users in a range of making spaces including the traditional black and white darkroom, processing room, experimental darkroom, a Durst Theta 76, digital input/output labs, photographic/motion capture shooting studios, Equipment Resource Center, Printmaking Studio, Design Lab, and Book Arts Studio. This is an administrative position, governed by a Local 1205 Teamsters union contract, that reports to the Assistant Manager, (Digital) Media Resources. Responsibilities: Maintain a clean and safe working environment and uphold a respectful shop culture for students, faculty, and staff. Work with other Making Center staff on the troubleshooting, repair, maintenance, installation, continuous operation and support for a variety of hardware/software and technologies. Assist supervisor and Making Center Leadership with the following: Assist faculty and students. Lead demo sessions about various pieces of equipment. Make hardware/software purchase and process recommendations. Create and update web page content. Create and conduct orientations, trainings, and tours. Participate in the onboarding process for new technician staff, through peer to peer trainings and skills sharing. Maintain administrative systems for scheduling, record keeping, inventories, and metrics tracking. Provide support for store and tool checkout functions as related to assigned areas Oversee daily workings of the Making Center facilities as assigned. Supervise student workers, including training, tracking accountability, and assigning tasks during shifts. Oversee tool and equipment checkout for both in-shop/lab use and off-site special requests. Create clear, accurate, user-friendly technical documentation, signage, and instructions for labs and equipment. Assist with facility improvement projects, shows and installations, and special Making Center, program, school or Parsons-wide initiatives as needed. Adapt to changes in the work environment; adjust approach and prioritizes competing demands as necessary. Provide a high level of customer service, maintaining a positive and professional demeanor and attitude in all interactions with students, faculty, and staff. Cultivate a diverse, inclusive, and welcoming learning environment with productive and positive workplace relationships. Stay current with relevant technology and developments within the field. Attend regularly scheduled Making Center staff meetings. Perform other duties as assigned by supervisor. Minimum Qualifications: A Bachelor’s Degree and 3 years relevant or professional experience within the industry. Flexible schedule – ability to work non-traditional schedules that may include nights and weekends, in addition to schedule shifts with semester changes. Completion of university required staff trainings and necessary COF’s for all Making Center Facilities within the first 6 months of employment. Become proficient in Web Check Out or current equipment management system within the first 6 months of employment. Gain a working knowledge of large-scale hardware and software deployments, network systems, wireless systems, printer server software, color calibration within the first year of employment. Knowledge of a variety of wet and digital photographic, printmaking and book arts processes, be familiar with practices related to current design and art practice – including: analog/experimental/digital darkroom processes, digital input/output, lighting, silkscreen, etching, lithography, letterpress and experience and knowledge of working with traditional and “green” chemistry/processes. Technical knowledge of analog and digital technologies, including but not limited to, still cameras, motion cameras, various lighting equipment, virtual reality, projectors, steadicams, scanners, large format printers, piezography printers, UV printing, film output (for screen printing as well as experimental photography processes), Risograph Duplicator, media players, and smart devices. Full comprehensive experience maintaining, repairing, and troubleshooting equipment/tools. Familiarity with Adobe Creative Cloud, Capture One, Flexcolor Scan Software, various printer server software, Opti-Track Motive, Google Docs.. Understanding of working in a cross-platform (Windows and macOS) environment. Excellent interpersonal, oral and written communication skills, close attention to detail, and strong organizational and time management abilities. Proven track record of working well with people from diverse cultural backgrounds, with a strong ability to support students working in an interdisciplinary manner from concept to fabrication. A desire to learn new skills and processes related to Parsons Making Center initiatives. Preferred Qualifications: Knowledge of Webcheckout or comparable equipment management systems a plus. Experience with large-scale hardware and software deployments a plus. Knowledge of Motion Capture and Augmented/Virtual Reality practices a plus. Knowledge of the Durst Theta 76 Digital C Printer a plus. Press and Printer repair a plus. Experience with textiles a plus.