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Job Title

Liberty House Restaurant Host/Hostess

Company : Landmark Hospitality

Location : Jersey City, NJ

Created : 2020-05-30

Job Type : Full Time

Job Description

Liberty House Restaurant Host/Hostess Job Details Level Entry Job Location Liberty House - Jersey City, NJ Position Type Full Time Education Level Undisclosed Salary Range Undisclosed Travel Percentage N/A Job Shift Undisclosed Job Category Restaurant - Food Service Description Landmark Hospitality is a leader in the hospitality industry, who owns and operates unique and iconic venues such as the Liberty House, Stone House, the Ryland Inn, and Crave Events in New Jersey as well as Hotel Du Village and the Logan Inn in Pennsylvania. Landmark Hospitality specializes in upscale restaurants, event spaces and boutique hotels, is growing and has exciting opportunities available for the right individuals. We are currently looking for Restaurant Hostess to join our team. The right person will prepare, mix and serve drinks and beverages correctly to either customers directly or through serving staff. A Restaurant Host | Hostess is responsible for greeting customers and seating them at an appropriate table before they are introduced to their server. The job description of a restaurant hostess requires excellent interpersonal skills, a friendly demeanor, and the ability to interpret and manage different servers’ sections on the restaurant floor. Specifically, you would be responsible for performing the following tasks to the highest standards: + Takes reservations for breakfast, lunch or dinner. + Plans and organizes reservations on restaurant seating chart. + Greets guests as they enter the restaurant. + Seats guests in an open section or at a reserved table. + Provides guests with menus and ensures they are seated comfortably. + Assigns guests evenly across different servers’ sections in the restaurant. + Maintains restaurant’s seating chart throughout the shift. + Adds guests’ names to waitlists as necessary. + Takes drink orders for guests as they wait or directs them to the bar area as necessary. + Notifies guests when a table is ready. + Keeps the hostess station neat and organized. + Assists in rearranging tables for large parties. + Reports any problems or issues to restaurant manager. + Attends staff meetings. + Assists in setting up and cleaning up the restaurant during opening and closing shifts, respectively. + Addresses and resolves customer concerns and complaints. + Reorganizes seating chart in the event that a server calls in sick. + Keeps in contact with servers to make sure the seating chart is properly balanced. + Thanks guests for dining at the restaurant when they leave. Qualifications Required Knowledge, Skills and Abilities + Demonstrates excellent interpersonal and customer services skills. + Pays close attention to detail. + Exhibits excellent organizational skills. + Maintains professional but friendly demeanor. + Is capable of remaining patient and polite when speaking to frustrated guests. + Demonstrates ability to read and interpret restaurant’s seating chart. + Works well with a team. + Communicates clearly and effectively. + Possesses stamina required to remain walking and/or standing for an entire shift. + Demonstrates strong problem-solving skills. + Perform other duties as assigned