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Job Title

Scheduling Coordinator

Company : Senior Helpers - Havertown

Location : Havertown, PA

Created : 2021-03-13

Job Type : Full Time

Job Description

Senior Helpers is currently seeking a Scheduling Coordinator to work in their Havertownoffice.As a member of Senior Helpers Scheduling team, you will be at the forefront of our mission to provide compassionate care and improve the quality of life for our clients, their families and our employees.Senior Helpers is proud to be the first and only national in-home care provider to receive certification as a Great Place to Work. Our HHAs (Home Health Aides) and staff are treated with respect in an inclusive environment, enjoy employee pride and camaraderie, and recognize that the work they do makes a real difference for our clients.Primary Responsibilities (including, but not limited to):Ability to schedule consistent caregivers based on the clients needs within your defined territory.Ability to manage urgent staffing needs for your clients.Responsible to build relationships with caregivers to ensure we are utilizing their availability and skill setResponsible to document all communicationAbility to follow company processes and meet deadlinesResponsible to have strong communication with all internal team membersAssigned on-call duty on an as-needed basisCommunication with Hiring Manager and Scheduling Manager to hire for voids on a regular basisAssistance in enforcing company policies.Any additional tasks that are needed to provideQualifications:Minimum of 2 years in a scheduling positionMinimum of 2 years in healthcareMinimum of one year in customer serviceExcellent organizational skillsExcellent attention to detailAbility to work in a fast-paced environmentAbility to multi-taskAbility to handle high volume inbound and outbound callsIntermediate computer skills in Word, Excel, and OutlookAbility to work on a team and independentlyAbility to adapt in different situationsWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.