Job Description:

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Brown & Brown is seeking a Senior Account Manager for our Employee Benefits team in Phoenix, Arizona!What You'll DoEstablish, develop, and sustain professional relations with internal staff, carriers, and clientsService the designated book of business as it relates to marketing, claims, administration, and sales.Respond to client questions and maintain appropriate correspondence files.Meet department guidelines for client retention. Make good and timely decisions that propel our company forward.Responsible for the day-to-day account management of client accounts.Advise and direct clients on claims issues, administration, benefit plans, and federal/state laws such as COBRA, HIPAA, FMLA, ERISA, etc.Assist with the implementation of benefit plan renewals, benefit changes, new plans, and/or new lines of coverage.Coordinate with vendors and carriers to confirm dates and times for enrollment meetings and enrollment materials.Assist with off-site client meetings, employee communication meetings, enrollment meetings, and benefit/wellness fairs.Assist AE with client presentationsProvide timely updates to client and carrier requests.Complete all required forms required by Quality Control.Adhere to QC policy and procedures.Perform required functions with EPIC.Sets the lead in the Account Management department by example in strong solutions using speed and agility for customer service.Consistently achieve results, even under tough circumstancesWhat You'll NeedBachelor's Degree, preferred2+ years' experience in Employee BenefitsCurrent Life & Health LicenseKnowledge of Self-Funded PlansExperience with 100+ Lives (Large Group)Knowledge of ACA, HIPAA, COBRA, FMLA, Form 5500 requirements, etc.Proficiency in Microsoft Office 365Bilingual in English and Spanish, a plusExceptional customer service and interpersonal skillsWhat We OfferCommission earnings available upon obtaining P&C or L&H LicenseUnlimited earning potentialBest-in-class trainingGrowth and advancement opportunitiesGenerous benefits package: Health Insurance, Dental Insurance, Vision Insurance, 401(k) or Roth 401(k), Short-Term Disability (STD), Long-Term Disability (LTD), Life Insurance, Employee Assistance Program (EAP), Insurance Designation Incentive Program, Tuition/Student Loan Reimbursement ProgramEmployee Stock Purchase Plan (ESPP)Discounted Onsite Gym MembershipFree Onsite ParkingWe are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.