Job Description:

XeikonWe are number 2 in the world of digital print and we compete alongside big players like HP. We stand for a State-of-the-art printing technology. Xeikon provides large-scale solutions to print and packaging suppliers in a variety of consumer and business-to-business markets worldwideAs digital printing pioneers; we have been around for more than 30 yearsWe are in a Growing industry; driven by technology. HQ is in Belgium Europe with our own r&d centre and manufacturing site.Xeikon operates in more than 22 countries, we are present in Europe, Asia Pacific and the US. Let's meet our parent company Flint Group:Revenue 150 millionThe following information aims to provide potential candidates with a better understanding of the requirements for this role.We are looking for Field Service Technician who travels 80% of the time. We are eager to talk to people with the below credentials,1. Recent graduates with Associates in Electrical Engineering or related field2. Military vets with electrical or mechanical technician background3. Hands-on field techs who work on capital equipment, telecom or related industriesWe will teach you! In addition to in-classroom training, you will be mentored to learn all you need to know to become an Xeikon equipment expert. Training ramp up time is 3 to 4 months and during this time you will travel side by side with other experienced Xeikon Technicians. They will show you the ropes.We are currently hiring Field Service Technicians at Philadelphia, PA. (travel all over the US).Communicates with customers on all call activities up to and including scheduled arrival time, scheduled calls, and any deviation that may have occurred.Troubleshoot and diagnose failures, execute repairs at the customer site.Completes repairs within standard guidelines as set by the company: repair time, quality of repairs, amount of rework, quantity of repairs, labor efficiency and other measuresMaintain a parts inventory and ship back parts, when necessary, at the end of service callsProvide status online during the day including updating service call activity and keeping management aware of any issues requiring additional attentionParticipation is special projects as requestedRequirementsDegree or certification in electrical engineering or technical field is a plusStrong mechanical, electrical, and computer skills is a mustPrevious field experience and familiarity with "road warrior" travel is helpfulWillingness to travel 80+% of the time with little notice is required, in this position you should not expect to be home Monday-Friday and should have the flexibility to work on call including weekendsKnowledge of the printing industry is a plusExcellent organizational, leadership, interpersonal, and computer skillsAbility to regularly lifts and/or move up to 25 lbs. and to frequently lift or move up to 50 lbs., and occasionally move more than 100 lbs.We offer a competitive hourly rate and overtime (including travel time). We have a comprehensive benefit package which includes,Medical, dental, and vision insuranceShort-and Long-term Disability401(k)Paid time offEoE