Job Title:
M365 / Microsoft Teams / Audio / Conferencing Platform Manager

Company: Request Technology, LLC

Location: Chicago, IL

Created: 2024-05-04

Job Type: Full Time

Job Description:

NO SPONSORSHIPM365 SERVICES / Microsoft Teams Platform Manager w/ Audio / ConferencingSALARY: $150k - $180k plus bonusSubmit your CV and any additional required information after you have read this description by clicking on the application button.LOCATIONS: On site 3 days a week from any of these citiesDallas /Austin /Houston TXChicago, ILBoston, MAPalo Alto 94304 / San Francisco / Los Angeles , CANew York City, NYSalt lake City, UTWashington DCMiami, FLLooking for an M365 / Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME.This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams.The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top servicesAdministers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etcProvisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the processContinually develops the processes and policies for provisioningForms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystemPromotes optimal useability of M365 servicesMonitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our peopleWorks with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolveWorks closely with the Security team, prioritizing safety of the firm's systems and contentIdentifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrationsPromotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organizationProvides level three support for functional requests relating to M365 collaboration servicesContinually evaluates opportunities to improve our people's experience of technology, preferably in a scalable wayA coach and mentor to other team members, providing training if requiredFosters trust and builds relationships with the other Information Technology teamsDevelop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm s culture of continuous improvementQualifications & RequirementsBachelor's degree in Computer Science or a related field.5+ years of M365 product experiencePrior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organizationIn depth knowledge of SharePoint Online and Microsoft Teams is requiredHolistic knowledge of the M365 Suite is requiredKnowledge of Intapp Workspaces is helpfulPowerShell ScriptingExcellent collaboration, interpersonal, and communication skillsProven change management skillsSomeone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reportingCertificates, Licensures, RegistrationsM365 certification, such as MS Teams Specialist, SPO Admin and or Development