Job Description:

SUMMARY:The Location General Manager (LGM) has ultimate responsibility for store operations of one or more assigned locations. The LGM creates an exceptional associate and customer experience aligned with CarMax culture. This position will require relocation out of Houston in approximately 8 to 12 months.ESSENTIAL DUTIES AND RESPONSIBILITIES:Management of total store operations including associate development, profitability, customer satisfaction with a concentration on the sales process and budget managementUtilizes reports, analyzes information, and monitors trends to identify opportunities in the businessDisplays financial responsibility through P&L managementIdentifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experienceInterviews, hires, trains and promotes associates to support store operations and company growthEnsures positive associate engagement and associate development through timely and effective feedback, to include individual meetings, file reviews, performance management, and the Annual Performance Review (APR) processLeads senior management team in setting strategy for the store and provides vision, direction, and motivation to teamChampions and implements both company and store initiatives for consistent execution and continuous improvementManages daily store operations by interpreting, communicating and executing policies and proceduresResolves customer and associate issuesFacilitates and participates in meetings and conference callsQualifications:Multi-task in a high energy, fast-paced work environmentSpeak, listen, and write effectively in dealings with customers and associates across departmentsRead, interpret, and transcribe data in order to maintain accurate recordsMake independent judgments regarding critical business decisionsIdentify business opportunities and suggest improvementsEducation andor Experience:5+ years management experience, retail management experience preferredCompletion of CarMax provided trainingBachelor's Degree a plusIntermediate PC skills