Job Description:

Office ManagerJob DescriptionThe Office Manager is responsible for the general coordinating and administration of the Broken Arrow Chamber of Commerce and Economic Development Corporation (EDC) office and assist the staff in administrative duties as necessary, including the President and CEO. The Office Manager is responsible for ensuring the positive first impression for the Broken Arrow Chamber and EDC by providing general administrative support, greeting guests, assisting members and the community, maintain the offices, conference rooms, and answering phones. Assist with events and programs, including technology, registration and invoicing. Responsible for the execution of the Ambassador program.Job Responsibilities:Serves first point of contact for visitors, Chamber members and public.Provide general Chamber, EDC and area information, announce appointments to appropriate staff members and ensure all are greeted professionally.Ensure reception area is always clean, neat, and attractive, including community info and chamber member business information area.Ensure the office and phones are staffed from open to closed to best serve our members and the community. Answering phones and routing calls to the correct person or taking messagesInput into CRM software membership, events and sponsorship payments received in the mail, online and over the phoneUsing various software, including word processing, spreadsheets, databases, and presentation softwareCoordinate communication and needs of office technology with IT company.Manage the conference room and schedule, ensure the room is set up for committees and board meetings, including necessary technology.Manage IT assets and is the primary contact with the IT company for the organizationProvide general administrative assistance to all staff and members as needed. Duties include entering data into CRM database, preparing mail outs, calling members, maintaining meeting room calendar, and preparing meeting material.Clean and maintain the office and kitchen including inventory of office and kitchen supplies.prints, emails, and mails monthly dues invoicesProcess events registrationsAssist with the tasks associated with all major eventsOpen and close the office dailyConduct quarterly Cost of Living Survey for the BAEDCProvide President and CEO and other senior leadership with BAEDC and BAC with administrative support.Manage Ambassador ProgramSkills RequiredProven experience as an executive assistant or other relevant administrative support experience.Highly skilled in customer serviceExcellent organization and time management skillsExcellent verbal and written communication skillsDetail oriented and ability to multi-taskAble to work independently and within a team environmentDeadline oriented, highly disciplined, and can self-manageTake direction from multiple people in the organizationProficient in Microsoft Office programs including Outlook, Excel, PowerPoint, and WordCapable of maintaining sensitiveconfidential informationPosition requires attendance at a few events which are some nights andor weekends.Experience Level3 plus years in an office environment Education RequirementHigh School Graduate. Associates or Bachelor's degree preferredPhysicalMental RequirementsThe BA Chamber is committed to continuous personal development including tactical skills as well as transformational soft skills. The position will require proficiency at the following EI (emotional intelligence) skills:Teamwork and collaboration, self-awareness, organizational awareness, self-control, adaptability, transparency, initiativeDemonstrate ability to work effectively under pressure while meeting deadlines.Employee is regularly required to verbally communicateSpecific visions abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, ability to adjust focusMust be able to stand and move intermittently throughout the work dayMust possess sighthearing senses to adequately perform the functions of the jobMay be required to sit or stand for long periods of timeMust be required to lift up to twenty-five (25) poundsWorking ConditionsEnvironmental ExposuresWork is normally performed in a climate-controlled officeNoise level is moderate and includes sounds of normal office environmentNo environmental hazards are encountered in performance of normal job dutiesPosition requires some travel outside the state of Oklahoma via car andor airplaneAbility to sit for extended periods may be requiredThis job description is not intended to be an employment contract, nor does it dissolve the "at will" employment relationship.