Job Title:
Field Support Engineer
Company: Tata Consultancy Services
Location: baton rouge, LA
Created: 2024-05-04
Job Type: Full Time
Job Description:
Technical Skills Strong knowledge of desktoplaptop hardware Good knowledge of Win 10, Win 11 & MS OfficeKnowledge of Mac OS is preferredUnderstanding of daily operations and delivery processes Application software installation and trouble shooting Knowledge exposure on ticketing tools (Service Now)Windows system administrationStrong Troubleshooting SkillsHardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc.Understanding of active directory, networking Hardware, operating system & software knowledge