Job Title:
Administrative Assistant & Intake Specialist

Company: Riddle & Brantley, LLP

Location: goldsboro, NC

Created: 2024-05-04

Job Type: Full Time

Job Description:

Administrative AssistantIntake SpecialistWe are looking for a responsible Administrative Assistant to perform a multitude of duties: receptionist, intake specialist, and balance verification. As an intake specialist you will receive phone calls from potential clients and will attempt to sign them to a contract or arrange an appointment for them to meet with an investigator. As a balance verifier you will call client's medical providers to obtain the current outstanding balance of account and the history of payments and adjustments. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. Ultimately, a successful Admin Assistant should ensure the efficient and smooth day-to-day operation of our office.Pay will be commensurate with your skills and experience.This is an on-site, non-remote position.ResponsibilitiesAssist potential clients with case inquiries.Make and respond to phone calls related to medical bill balances.Write and distribute balance summaries to the responsible case manager.Maintain contact lists.SkillsProven experience as an administrative assistant or office admin assistantKnowledge of office management systems and proceduresWorking knowledge of office equipment, like printers and fax machinesProficiency in MS Office (MS Excel, in particular)Excellent time management skills and the ability to prioritize workAttention to detail and problem solving skillsExcellent written and verbal communication skillsStrong organizational skills with the ability to multi-taskHigh School degree; additional qualification as an Administrative assistant or Secretary will be a plusBenefits Include:Health Insurance, Paid Time Off, Dental Insurance, 401(k), Vision Insurance, Life Insurance, Flexible Spending AccountHours:Monday-Friday 8:30am-5:30pm