Job Description:

The Team Member Services Director assists in the direction of residence operations. Lead and motivate employees in providing quality care and services to residents and maintain a high level of customer satisfaction. Assist the Resident Care Consultant and ALMC Director of Clinical ServicesResident Care Directors with educating the care staff in ensuring quality resident care is provided in a manner that upholds the organization's philosophy and the well-being of the residents. Provide administrative support to the Executive Director and department heads; organize and maintain employee files; responsible for recruiting, hiring, benefits, administration, and general customer service duties. Acknowledge, utilize, and understand NC regulations and apply to all areas of the community.RequirementsCNA OR PCACPR Instructor CertifiedFriendly, caring disposition with a desire to work with older adultsOne-year experience in the assisted living or human services field preferredMust show leadership abilities and work independently, efficiently, and reliablyEffective communicator with the ability to appropriately respond to needs and concerns as neededComputer proficient with in-depth experience in MS Outlook, Excel & WordGood time management and organizational skills. Ability to prioritize and multi-taskBenefitsHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k)PTO for full time positionsShort & Long Term Disability InsuranceLife InsuranceCareer Advancement Opportunities#RNW