Job Title:
Service Systems Specialist II

Company: Albireo Energy

Location: orlando, FL

Created: 2024-05-04

Job Type: Full Time

Job Description:

Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning, and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responds to service calls. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation.ResponsibilitiesPerform start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projectsPerform preventative and predictive maintenance service activities to ensure optimal performance of systemProvide emergency service and response to customer sites as dispatchedAbility to troubleshoot, diagnose and repair andor replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues as related to the BAS Control system operationLoad and update software on network controllers, field controllers, computers, and serversUnderstand complex control systems including diagnosing and troubleshooting networking and integrationWrite, create, load, test and commission programming software and graphics utilizing various programming languages and softwarePerform and execute assigned work efficiently and professionallyCommunicate with customer upon arrival and before leaving the work site. Regularly with customer to become familiar with operating problems. Keep customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on workTrain the customer in control systems operations including obtaining customer training form, providing training certificatesComplete, compile and submit job documentation such as commissioning documentation, punch lists, etc. Mark up controls submittals to capture field changes and discrepancies for engineering to create As-BuiltsInterface with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediatelyAssist sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layoutsComplete and submit timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentationConduct extensive self-study (reading, research, and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the companyRequirementsRequires extensive knowledge of a variety of electronic or digital control systemsVocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or similar fieldDegree may be offset by two years of experience in servicing electronic and or mechanical systemsFive to seven years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sitesEffective interpersonal skills to represent the company to customers and other outside contacts ethically and professionallyMust have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC IndustryValid Driver's license with a clean recordBenefitsMedical InsuranceDental InsuranceVision InsuranceBasic Life InsuranceVoluntary Life InsuranceShort Term & Long Term DisabilityPaid VacationPaid Sick TimePaid Holidays401K with Company matchAlbireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.