Job Title:
Field Service Engineer

Company: ASM

Location: hillsboro, OR

Created: 2024-05-04

Job Type: Full Time

Job Description:

Field Service Engineer Job Location: Hillsboro, OR Perform installations, preventative maintenance, and remedial repair maintenance on complex electronic electro-mechanical semiconductor capital equipment at ASM's global customer locations. Create and maintain a high level of customer delight through advanced customer service skills, implementing fast, quality responses to internal and external customers while maintaining a safety-first mentality. Travel of 25-75% for both domestic and international locations may be required. Skills· Basic troubleshooting techniques in repairing complex microprocessor-controlled electromechanical systems.· Safety mentality· Ability to work with hand tools· Working knowledge of Oscilloscope's and DVM's· Strong positive attitude with good customer service skills· Clear and concise (English) verbal and written communications· Knowledge of structured problem-solving techniques· Working software knowledge of MS office· Ability to work in a team environment· Ability to work alone andor with limited supervision· Be able to interpret electronic electro-mechanical schematics and drawing Education· Minimum of an Associate Degree from an accredited school in electronics electro-mechanical discipline or equivalent military technical training Experience· 1-year field servicecustomer support experience andor 1 year manufacturing experience in final assembly or test of semiconductor capital equipment.· Knowledge in any or all of the following areas is a plus: wafer fab, closed-loop gas, and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor-based controllers, robotics, basic concepts of software, toxic andor flammable gasses and acids.