Job Description:

Job DescriptionEmployee Benefits Account ManagerJob SummaryAn independently owned agency is seeking an experienced Employee Benefits Account Manager to join their team. If you're looking for a dynamic role that combines strategy, client interaction, and the chance to make an impact in the insurance world, this may be the opportunity you've been waiting for.ResponsibilitiesProvide A-Z servicing for a book of business.Build and maintain strong client relationships, serving as the main client contact for various needs.Collaborate with team members to manage client relationships and service activities.Provide consistent, accurate, and timely communication to clients through various means, including calls, meetings, and written correspondence.Assist clients in understanding insurance policies, coverages, and compliance responsibilities.Resolve client issues, including claims, billing, and coverage questions.Work with clients to design and implement employee benefit programs.Conduct needs analysis, strategy calls, and enrollment meetings.Review client needs, recommend suitable approaches, and help implement benefit program strategies.Model employee benefits contributions to align with client objectives.Assist in reducing costs while offering competitive benefits options.Manage the renewal process, including re-marketing if necessary.Coordinate the Request for Proposal (RFP) process on behalf of clients.Prepare and present renewal proposals.Obtain carrier approval and ensure compliance with government agencies.Attend training sessions and educational workshops to maintain required licenses and stay updated on industry trends and compliance issues.Build and maintain relationships with insurance carriers and vendors.Participate in insurance company and vendor meetings to stay informed about industry developments.Review contracts, amendments, and SPDs for accuracy and coverage.Maintain accurate client files, documenting all interactions and communications.Prepare and deliver various client communications, including proposals, reports, spreadsheets, and presentations.Stay current on changes in legislation impacting employee benefit programs.Communicate legislative changes to clients and ensure compliance with federal, state, and local laws.Act as an advocate for clients on issues related to employee claims and carrier relations.Always conduct business with the highest level of confidentiality.Qualifications/RequirementsExcellent presentation, verbal, and written communication skills.Solid knowledge of group health and welfare benefit plan coverage.Understanding of current legislation, rules, laws, and regulations related to insurance and benefits.Thorough knowledge of insurance products and coverage, as well as health and ancillary products.Solid knowledge of insurance plans, underwriting principles, selection, pricing, rating, and premium calculation.Knowledge of rating procedures, coverage, and industry operations to manage and maintain accounts.Ability to work with clients at a strategic level.Strong organizational skills and attention to detail.Holds an active Life and Health (L&H) Insurance License - required.Preferred Agency Management System Experience: EPIC2+ years of relevant insurance industry experience preferred.Previous experience in employee benefits account management.Holds at least one professional designation or has comparable job experience.Above average computer skills with the capacity to master essential software programs.Compensation PackageExcellent opportunities for professional growth and advancement.Competitive compensation: Between $55K-$70K (based on experience).Paid time off and company holidays.Comprehensive benefits package, including health, dental, vision, 401(k), and more.Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.