Job Description:

Title: Patient Services Coordinator Wage: $18-$19/hr + monthly bonusLocation: Ballston Spa, NYPatient Services Coordinator Job DescriptionThe Patient Services Coordinator (PSC) is the face of the clinic and the patient's guide throughout his or her journey to better hearing. The PSC is responsible for coordinating all aspects of patient care. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts and more. The PSC is an essential component of the Clinic Team and a steward of its resources.What you'll do as a Patient Services Coordinator:Immediately acknowledge, greet and service all guests in a friendly, professional mannerCheck patients in and out of patient management software, track orders/sales and maintain daily, weekly, and monthly reportsDirect and answer calls in a timely, professional fashionUnderstand, support and track current marketing initiatives for the clinicOrganize office, maintain supplies, and ensure accurate patient filesProtect Patients Privacy, collect insurance information, and complete insurance AuthorizationMake deposits (transportation required) and maintain cashboxReconcile all deposits daily and report weeklyWhat you need to become a Patient Services Coordinator:High school diploma or equivalent work history1+ years of experience in a customer service, medical reception, or retail positionProficient computer skills and knowledge of Microsoft Office ProgramsAbility to manage all confidential information with complete discretion