Job Title:
Technical Support Specialist

Company: Quest IT Solutions Inc

Location: cincinnati, OH

Created: 2024-05-11

Job Type: Full Time

Job Description:

Role: Alogent Support SpecialistLocation: Cincinnati, OH (day 1 onsite)Job Description:Experience: 8+ Years Responsibilities:Having 5+ years of implementationdevelopmentsupport experience on alogent Products likeAlogent interactive capture(AIC) , Alogent Payment Gateway(APG), Alogent Warehouse (AWARE)Microsoft SQL Server databases.working knowledge of scanners and interaction of alogent ProductsSupporting integrations with SOAP and RESTful web servicesDocument Recognition software Orograph Preferred.Experience installing, configuring, and troubleshooting Windows-based financial software and CICD Pipeline.Windows operating systems in a network environmentWindows Active Directory permissionsInternet Information Services (IIS)Microsoft SQL Server databasesGeneral communication knowledge such as HTTP, TCP, SMTP, POPSpecific experience implementing or maintaining Branch banking, Teller Transaction and itemcheck processing solutions.Excellent analytical skills with the ability to resolve complex client problems andor situations.Self-starter with the proven ability to identify what needs to be accomplished as well as prioritize and deliver multiple tasks concurrently.Ability to communicate with others of varying technical ability in a clear and professional manner.A team player with strong relationship building skills.Ability to manage changing priorities and multiple projectstasks simultaneously.Superior oral and written communication skills with the proven full software development life-cycle experience in agile.