Job Description:

When you work at Cinfed Credit Union, you get the opportunity to feel like you've really made a difference.... every day. We help our members make the most of their money and reach their financial goals, creating a positive impact that reaches across communities throughout the Tristate. As an employee, you will be part of a team who truly cares. We strive to create a family friendly work environment where everyone feels welcome and respected. Through training, mentorship, and advancement, Cinfed is a place where you'll have the resources to grow and the opportunity to succeed. Cinfed is searching for a Commercial Mortgage Lending Administrator based in Cincinnati, OH at the Oakley Headquarters. POSITION PURPOSE:Provides professional service to the members through our Service Standards and Core Values. Will act as the Commercial Servicing Administrator, reporting to the Commercial Lending Director, while supporting the Commercial Credit Officer (II) and also, performing additional CU functions assigned by CLO as requested. Mitigate Cinfed's reputational risk by performing various duties essential to meeting the needs of our expanding $180M+ commercial portfolio.Serving as a primary point of contact with three core groups:Existing member business lending (MBL) relationshipsPending new MBL relationships in the commercial pipelineCinfed's approved commercial lending platform service providers WHAT WE OFFER:A starting rate of $22.50 - 26.00 per hourNamed a Cincinnati Top Workplace for 8 consecutive years; work in an environment where your co-workers really do love their jobs!Paid trainingGenerous 401K match up to 5%PTO + up to 11 paid holidaysOpportunities for advancement - we prioritize promoting from withinHealth, Vision, and Dental insurance availableTuition reimbursementGym reimbursementAN IDEAL CANDIDATE:Is service-minded, possesses excellent customer serviceHas strong attention to detail; a focus on accuracy is essentialHas strong organizational skillsHas strong communication skills, courtesy, tact, and diplomacy are essentialEnjoys helping people and building relationshipsThrives in a friendly, professional environmentESSENTIAL FUNCTIONS:Accountable for Cinfed Core Value: Sense of Urgency - acting with responsiveness in consistently providing highly efficient support for all phases of the Commercial Lending portfolio.Maintaining tracking logs, monthly reports, and documentation for compliance; informing Commercial Lending Director of any issues.Reviewing commercial loan activity and monthly payment schedule; including upcoming rate changes and maturing loans.Performing file maintenance, teller transactions, and paid loan processing.Coordinating new member accounts, loan setup, funding, and file imaging. Orders third party reports for appraisal, environmental, flood and title. Processing constructiondevelopment draw and payoff requests.Preparing and ensuring accuracy of application checklists pertinent to new loan requests and assembling files with all necessary due diligence documentation.Assisting in the commercial portfolio annual review process and preparation for examsaudits.Participating in member and service provider correspondences on behalf of the Commercial Lending Director.Performs timely follow ups to ensure perfection of collateral liens and issuance of lender title policies.Participates in member and service provider correspondences on behalf of the Commercial Lending Director.Accountable for Cinfed Core Value: Exceptional Service - establishing and maintaining effective and professional business relationships with CU Member Business Lending relationships, perspective new members, commercial loan referral sources, approved service providers and related third-party contacts.Resolves (or refers) requests and problems promptly and courteously. Answers member questions pertaining to promotions, loans, balances, and payoffs. Keeps members properly informed of Credit Union policies and procedures.Maintains and conveys the Credit Union's professional reputation."‹Accountable for Cinfed Core Value: Effective Communication - maintaining diligence and attention to detail in all written and spoken correspondences; both internally within the Commercial Lending Department and CU interdepartmentally and externally with CU Member Business Lending relationships, perspective new members, commercial loan referral sources, approved service providers and related third-party contacts."‹Completes assigned paperwork for Commercial Lending Director. Completes, records, and reports promptly and accurately.Supports and assists area personnel as needed.Maintains departmental files.Attends and participates in meetings as required.Keeps management informed of area activities and of any significant problems.Accountable for Cinfed Core Value: Integrity - being transparent and providing further contextclarity for the benefit of those affiliated with the CU's Commercial Lending Program. Acts in good faith towards fulfilling loan related requests, resolving outstanding servicing issues and satisfying member or concerned party questions.Shows proper decorum and maintains confidentiality when interacting with business executives and other prominent commercial lending related principals.Accountable for Cinfed Core Value: Continuous Improvement - showing initiative increating job efficiencies and willingly contributing to related duties as required or assigned."‹Performs miscellaneous clerical functions as needed.Ensures that work area is clean, secure, and well maintained. REQUIRED EXPERIENCE:A high school education or GEDAt least one to three years of similar or related experience is preferredMust be proficient in Microsoft Office and related applicationsIndustry specific commercial lending background or general understanding of lending products and services. Knowledge of loan processing functions and related requirements and procedures.Pre-employment background (credit, criminal, and drug) check required. An Equal Opportunity - Affirmative Action Employer MFDV